- Work with a global team of community managers to run user adoption and content generation programs for Infineon Developer Community. Nurture an active and engaged community around our products.
- Closely interact with internal stakeholders to promote community among distributors and customers in the region.
- Execute marketing campaigns internally or externally, promoting community and its services.
- Take prompt actions on customer feedback to improve our quality of service.
- Regularly track and report key metrics indicating regional user adoption and content growth.
- Act as the community point of contact for any in-person/online events in the region
- Help efficient onboarding of community members, by creating help documents and training videos.
- Connect and maintain a healthy relationship with top contributors from the region, nurture them as community advocates.
- Define and run incentive programs for contributors.
- Focus on efficiently translating technical resources such acknowledge articles, application notes etc., into Japanese with the help of contributors.
- Establish and enforce policies for engagement in Japanese community. You are best equipped for this task if you have:
- 日本語語学力(ネイティブレベルのコミュニケーション力必須、JLPT N1)
- 英語語学力(TOEIC750以上) / Business English skill
(Email/Reading Manual/Conversation/Phone conversation/Teleconference, Business Negotiation) - PC スキル(Excel, PowerPoint, Outlook etc.)
- チームワーカー / Team Working
- 学士、修士
- 3 to 5 years of experience in managing online communities, preferably developer communities.
- Efficient communicator, comfortable interacting with engineers across the globe, as well as Infineon leadership (written & verbal).
- Prior experience in semiconductor industry would be a plus.
- Digital marketing expertise would be a plus.
- Self-motivated, passionate, with the ability to work independently and as part of a global team.
- Process oriented, with strong analytical and time management skills
- 日本語の履歴書・職務経歴書・英文のレジュメの3点をご提出ください。
- Wide range of training offers & planning of career development
- International assignments
- Different career paths: Project Management, Technical Ladder, Management & Individual Contributor
- Flexible working conditions
- Part-time work possible, certain conditions apply
- Monthly works doctor visit, annual flus shot & medical check-up
- Various restaurants in our office building
- Aflac insurance from health insurance associates
- Wage payment in case of sick leave
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Regional Online Community Management - Tokyo, 日本 - Infineon Technologies
説明
ジャパン オンラインコミュニティマネージメント (勤務地:東京)In your new role you will:Benefits
TokyoのRegional Online Community Management専門家のユーザー
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PM BALAJI
Supply Chain Management & Business Development
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Luis Zamudio
Content Creator, Community Manager and C. Service
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Yamada Nobu
.NET Developer