Luis Zamudio

Content Creator, Community Manager and C. Service

マーケティング / 広告 / 広報

東京都, Tokyo

Luis Zamudioについて:

My career began in the sales area, later I began to focus more on the digital area.
During my time in sales, I managed to work at Apple Mexico as iMSC (iMac Solution Consultant), where the position was more like a business partner of large retailers.
During my stay at Apple, I achieved record sales, thanks to good communication with store managers and good practices with customers.
That's where I got to know genuine customer service.

Already in the digital area, I dedicated myself to the media, more focused on technology, video games, and events, so I could collaborate with an agency that was in charge of managing all the Xbox Latin American accounts.

Already with experience in content creation, in this position, I focused on the community management area, where we were able to position Xbox services as the best in Latin America (Xbox Game Pass).

経験

Marketing Manager

Jun 2022 - Nov 2022
Aventulife.Inc | Tokyo, Japan

(COVID bankrupt company)
Aventulife.Inc is a Japanese startup that is dedicated to the manufacture of electric bicycles with an assistance system.
Created content for social networks focused on technology and sports, increasing engagement and reach of the publications organically. Managed social media accounts such as Facebook, Twitter, Instagram, YouTube, and Line to communicate with the target audience. Planned physical events, and photo and video shootings, and coordinated photo and video editing, which saved close to 1,000,000 JPY. Managed SNS and created crowdfunding strategies for sales outside of Japan.
Created sales strategies, giveaways, and general planning.

C.M. & Content Creator

Apr 2019 - Nov 2019
Corporativo Ancla/ Monoko | Tuxtla Gutiérrez, Mexico

(COVID bankrupt company)
Created social network campaigns and content focused on selling imported products for an eCommerce website.
Produced video and photo products for social media, managed social media accounts, and created strategies to attract new customers through social networks.
Coordinated and executed photo and video sessions, maintained and grew over 100,000 subscribers on YouTube page. Trained and coached new employees focused on customer service.

Xbox C.M./C.C. LATAM

Apr 2017 - Mar 2019
Roll / Microsoft | México City, Mexico

Created content related to video games and services for Microsoft Xbox networks and managed social media accounts such as Facebook,
Twitter, Instagram, Mixer, Twitch, and YouTube for the LATAM area.
Collaborated with the design department, client, and brand executives for content creation and created successful campaigns such as "#martesdehalo," "#sabíasque..." and "#Tambiénsoygamer."
Established a community service protocol in social networks.
Increased network users and brand interaction, participated in significant events like E3 broadcasting for LATAM, and created events in LATAM such as Gaming Nights and promotions with well-known brands such as Peugeot.

P.R. Manager & Content Creator

Nov 2015 - Oct 2017
Retro Fighters TV | México City, Mexico

A growing company focused on digital content creation and recreational (Gaming) events and custom arcade creation.
Supported digital content creation, managed social media accounts, and organized gamer events for a growing company focused on digital content creation and recreational (Gaming) events, and custom arcade creation.
Edited videos, participated in Electronic Game Show (EGS) & Gamer Celebration by Pringles as a community, and was present at the Pixelatl Mexico event (festival of independent audiovisual and artistic content) and attended the concert of the renowned Japanese pianist Michiru Yamane, creator of one of the most famous video game soundtracks.
Participated in DEVHR Mexico events and podcasts, where the main point was to show the culture of video games in all its facets. Moderated and sponsored regional and softie tournaments in national eSports tournaments for Smash Brothers.

Account Executive

Dec 2014 - Nov 2015
Industrias Corrubox | México City, Mexico

Provided support to companies to purchase cardboard packaging designs for the automotive area.
Collaborated directly with the design department, management, and clients to achieve better results and solutions in packaging. Negotiated prices, sales conditions, and service agreements and established relationships with customers.
Jun 2022 - Nov 2022
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P.R. Manager

Jul 2013 - Dec 2014
NetW3 | México City, Mexico

Created links between the agency and companies with a presence.
Managed premium accounts such as PEPSI, Bimbo, etc.
Wrote and edited content for internal and external publications.
Supported the company with annual objectives, leading to increased productivity and client portfolio. Maintained good relationships between the company and clients.

iMSC - iMac Solution Consultant

Jun 2011 - Jul 2013
Apple | México City, Mexico

Initiated key partnerships with retailers, leading to exponential revenue growth for retailers and the brand.

Managed retail stores by checking furniture and equipment on display, carrying out inventories, and executing plans to improve sales. Conducted public demonstrations of demo equipment, clarified doubts, and provided express courses for new brand users.
Tracked sales according to user profiles, providing fast and efficient service using Apple mode.
Obtained three certifications during employment, including record sales at the regional level.
Collaborated as a trainer for new employees.

IT Staff

May 2010 - May 2011
Industrias Corrubox | México City, Mexico

Supported computer equipment and company networks.
Adapted and installed network cabling.
Checked for software updates and installed security and locks on company computers.

Part-time Cook

- El Borracho | Tokyo, Japan

(Store closed due to COVID )

-Huge Mucho modern Mexicano | Tokyo, Japan

Sep 2021 - May 2022

-Taquito | Tokyo Japan

Nov 2022 - actual