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    Service Planning - Tokyo, 日本 - Rakuten

    Rakuten
    Rakuten background
    フルタイム
    説明

    Description

    :

    Business Overview
    While working for Rakuten Group, Inc. you will be responsible for the operation of Rakuten Mobile.

    This division has entered the carrier business with innovative technology and forward-thinking spirit, and continues to take on the challenge of providing attractive services.
    In order to create innovative services of a global standard, the company promotes the creation of systems and environments that enable each individual to challenge his or her own potential to the fullest and expand his or her field of activity.

    Department Overview
    To provide high-quality mobile communication services at reasonable prices, Rakuten Mobile is the fourth MNO (mobile network operator) approved in Japan for the first time in 13 years.
    Full-scale provision of services to corporations began in January 2023, and large-scale investments are being made as core businesses that will support the growth of the Rakuten Group in the future.

    This organization will be a department that provides mobile services for corporate customers. We are currently preparing for a full-fledged start and will participate in the business as a core member of the business expansion.

    Position:
    Why We Hire

    Following the mobile communication business for individuals that we have already developed, we are looking for personnel to expand the provision of services to corporate customers.

    Position Details
    Planning of products and services for corporate customers, ranging from mobile voice/data lines for general corporate customers to products and services unique to Rakuten Mobile for corporate customers,
    You will be mainly responsible for the management of the Sales Planning Section, which is responsible for strategic planning and sales planning for a combination of third party services and corporate services of Rakuten Group companies.
    We are looking for someone who wants to create new services that are not offered by existing carriers, and who wants to create plans that are unique to Rakuten and can only be done by Rakuten.

    Specific business content
    ‐ Team Management
    - Develop service strategies for corporate business, and plan products and services.
    - Review legal and financial business requirements, simulate service revenue and expenditure, and compile budgets and personnel plans.
    - Collaborate with Rakuten Group companies to plan and promote new businesses in the B2B domain that leverage Rakuten's economic sphere.
    - Develop new sales channels and services in collaboration with other industries, not limited to telecommunication services.
    - Develop new sales channels and services in collaboration with people in other industries, not only telecommunication services.
    - Planning of sales strategies, including solution development and target customer identification, and preparation of service proposals
    - Organize seminars for external customers, etc.

    Mandatory Qualifications:
    - Experience in a management role

    In addition, at least 5 years of experience in any of the following.
    - Experience in service planning in the telecommunications/carrier industry
    - Sales experience at a telecommunications wide-area agency or experience in planning and developing products
    - Experience in sales at a SaaS company, or experience in planning and development of products, or experience in introducing services to carriers
    ※Japanese resume submission required

    Desired Qualifications:
    - Project management experience
    - Experience in launching collaborative business with other companies
    - Experience in telecommunications industry
    - Experience in telecommunications industry
    - Experience in corporate business
    - Leadership and ability to involve others
    - English (business level)

    #business #serviceplanner #director #projectmanager #operationdiv #RakutenMobile

    Languages:

    English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)

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