- Clearly establish relationships with Executive Directors, Directors and Managers within our clients. The customer should identify you as a trusted partner who solves complex business problems.
- Individual must be comfortable presenting to all levels of management and critical stakeholders within the client.
- The individual must have an understanding of the details of our business, so they can easily communicate pertinent information to each level of the organization.
- This must be evident through established relationship and Senior Managers throughout the client.
- Identify new opportunities for growth. Opportunities will drive further product penetration across technology/transaction management solutions, Consulting and BPO services.
- Demonstrate consistent revenue growth and product penetration within a client.
- Develop complete statements of work that include but are not limited to the following components: Solution design, pricing, SLA's and remedies.
- Manage the end to end SOW development and approval process to completion with existing clients.
- Consistently forecast client revenue on time and accurately.
- Present, review and gain approval for Synchronoss invoices with the client.
- Demonstrate a deep understanding of the cost drivers that impact client profitability. Deliver profitable solutions that meet Synchronoss objectives. Create financial models that project P/L for client and individual programs.
- Have a deep understanding of the resource requirements across all product offerings (Consulting/Operations/R&D) required to meet the customer expectations. Have a thorough understanding of the client's budget constraints or targets.
- Ability to focus resources to discover, meet, and exceed the client's needs, while achieving Company business objectives
- Ability to think creatively
- Ability to identify, nurture and grow a cohesive, dynamic and highly performing team environment
- Ability to articulate plans and the interrelationship between specific tasks as related to meeting program, client and company objectives
- Ability to budget programs and manage financial aspects of the client relationship
- Comprehensive understanding of the clients' industry including marketplace trends
- Ability to serve as the client advocate and provide data driven counsel to clients in conjunction with aligning business needs/changes/performance to the stated goals
- Ability to build and maintain professional business relationships
- An effective communicator who can understand and balance needs / asks of customer with company's strategies and priorities in discussions and strive towards a win / win position
- The ability to be a bridge of connectivity between Japan local teams and other Global teams
- Skill at developing and delivering presentations to clients and prospective clients
- Strong oral, editing, and written skills in Japanese and English
- BA or BS degree or equal experience required; graduate degree in business or specialist area preferred
- A minimum of 10 years experience working for a software, consulting or communications firm managing large scale e-Commerce or Operations oriented initiatives
- Extensive professional experience managing significant client relationships
- Widely seasoned technical specialist in field
- Comprehensive understanding of the techniques of a professional services/consultancy firm
- Experience in Telecommunications a plus (especially with Softbank)
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Account Director - Tokyo, 日本 - synchronoss
説明
How you will help:
Executive Relationships Management:
Middle Mgt and Working Level - Relationship Management:
Revenue Growth:
Financial Forecasting and Management:
Who we have in mind:
Strong Leadership Skills:
Strategic and Financial Planning Capabilities
Inter Personal, Relationship and Communication Skills
It would be great if you had:
