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Westin Hotels & Resorts Yokohama, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensu ...
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Westin Hotels & Resorts Kanagawa Prefecture, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening an ...
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Brown Brothers Harriman Tokyo, 日本 フルタイムAt BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application · What You Can Expect At BBH: · If you join BBH you will find a collaborative enviro ...
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Navy Exchange Service Command Yokosuka, 日本 パートタイム (20 - 34.5 hours)Job Summary · : Is responsible for supervising and coordinating the operation of the various locations throughout the installation. Supervises associates predominately in grade NA-2 and NA-3. Duties and Responsibilities: Supervises a number of food service associates predominant ...
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物流管理スタッフ 物流センターの事務職
1週間前
福山通運株式会社 Yokohama, 日本仕事情報 · ● 仕事内容 福山通運の各支店で物流管理事務をお任せします。配送する荷物のスケジュール管理、追跡などのお問い合わせ対応といった運送全般に関する管理業務を中心に、適正を見つつ、他にも車両管理や配車、会計、総務などをお任せします。 ●頼られるのが嬉しい仕事 荷物の配送は、ドライバーが運転するだけではお届けすることはできません。物流管理スタッフが、サポートや配送の管理などを行うことで、スムーズな配達を可能にしています。直接お客様と接する機会は少ないですが、現場で働くスタッフからは頼られることの多い、魅力のある仕事です。 ●管理職を目指したい方歓 ...
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Thermo Fisher Scientific Yokohama, 日本 フルタイム: · On-site service work: · • Carry out quality technical and professional on-site installation and commissioning (I&C) of Thermo Scientific equipment which includes training the customer in the correct and safe operation and maintenance of the equipment. · • Cover any of the pr ...
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Westin Hotels & Resorts Yokohama, 日本 フルタイムPOSITION SUMMARY · Must have Japanese citizenship or Eligible work in Japan permit holder · 求める人物像 · Quick learner · 理解力が高い方 · 柔軟に対応できる方 · Contact appropriate individual or department Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or proble ...
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Guest Service
1週間前
Westin Hotels & Resorts Kanagawa Prefecture, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local ar ...
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Westin Hotels & Resorts Yokohama, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working to ...
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Westin Hotels & Resorts Kanagawa Prefecture, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests ...
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Restaurant Mgr
1週間前
Westin Hotels & Resorts Kanagawa Prefecture, 日本 フルタイムJOB SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and ass ...
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Front Office Mgr
1週間前
Westin Hotels & Resorts Kanagawa Prefecture, 日本 フルタイムJOB SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Fro ...
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At Your Service
1週間前
Westin Hotels & Resorts Kanagawa Prefecture, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests ...
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Westin Club Agent
1週間前
Westin Hotels & Resorts Yokohama, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve ho ...
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Concierge
1週間前
Westin Hotels & Resorts Kanagawa Prefecture, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Respond to guest requests for special arrangements or services transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special ...
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Guest Services
1週間前
Westin Hotels & Resorts Yokohama, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local ar ...
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Maersk Yokohama, 日本 フルタイムGeneral: · -Be a senior leader within APMT Yokohama, support the MD with the company strategy, and be a sparring partner to the MD for day · -To-day business challenges and decisions. · -Responsible for all commercial dealings of the company, interfacing with the customers, stev ...
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Housekeeper
1週間前
Westin Hotels & Resorts Yokohama, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ...
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Westin Hotels & Resorts Yokohama, 日本 フルタイムPOSITION SUMMARY · **Must have Japanese citizenship or Eligible work in Japan permit holder · Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and p ...
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Marriott Yokohama, 日本 Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location The Westin Yokohama, 4-2-8 Minatomirai, Yokohama, Kanagawa, Japan · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Serve food courses and alcoholic bev ...
Guest Service Supervisor - Kanagawa Prefecture, 日本 - Westin Hotels & Resorts
説明
POSITION SUMMARY
**Must have Japanese citizenship or Eligible work in Japan permit holder
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
お客様をお迎えし、客室までご案内する。ドアを開け、ゲストの出入りをサポートする。施設のアメニティ、サービス、営業時間、地元の観光地やアクティビティについてゲストに説明する。客室の特徴(ルームキー、ミニバー、製氷機、自動販売機、室内金庫、ランドリーサービスなど)を説明する。ゲストの荷物を客室および/または指定のベルエリアまで運ぶ。荷物の保管と取り出しのアシスト。荷物の積み下ろしを含め、ゲストや訪問客の車への乗降をアシストする。ゲストに道案内をする。タクシー、シャトルバス、リムジン/セダンサービスなど、ゲスト/ビジターの交通手段を手配する。ゲストや訪問者に駐車場の手順を伝える。
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
従業員のトレーニング、評価、カウンセリング、動機付け、コーチングにおいてマネージメントをアシストする。前向きな人間関係を築き、維持し、共通の目標を達成するためにチームをサポートし、従業員の懸念に耳を傾け、適切に対応する。会社の方針と手続きに従う;事故、怪我、危険な作業状況をマネージャーに報告する;安全トレーニングと認定を完了する;身だしなみが清潔でプロフェッショナルであることを確認する;機密情報の守秘義務を守る;会社の資産を保護する。ゲストを歓迎し、認める;ゲストのサービスニーズを予測し、対処する;障害のある人を援助する;ゲストに心から感謝する。明確でプロフェッショナルな言葉遣いで話し、書面を正確かつ完璧に準備・確認し、適切なエチケットで電話に応対する。品質基準を確実に守る。コンピューター/POSシステムを使って情報を入力し、検索する。長時間立ったり、座ったり、歩いたりする。介助なしでポンド以下の重量物を移動、持ち上げ、運び、押し、引き、置く。スーパーバイザーの要請により、その他の妥当な職務を遂行する。
PREFERRED QUALIFICATIONS
Education: High school diploma or equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
