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UX Director, Web Director, Customer Strategy Department - Tokyo, 日本 - Rakuten
説明
Description
:Business Overview
Rakuten group has almost 100 million customers based in Japan and 1 billion globally as well, providing more than 70 services in a variety such as e-commerce, payment services, financial services, telecommunication, media, sports, etc.
Department Overview
Rakuten is not limited to e-commerce, but has 70 in a wide range of fields such as travel, digital contents, Internet services such as communications, credit cards, FinTech (financial) services such as banks, securities, insurance, and electronic money, and professional sports. We provide more services. Various services that cover a wide range of these life scenes are organically linked around membership centered on Rakuten members, improving the mobility of users within group services, and a unique "Rakuten ecosystem" that cannot be found anywhere else. (Economic zone) " is expanding.
Position:
Why We Hire
The strengthening and expansion of this Rakuten ecosystem, which is unique in the world, is regarded as one of the most important strategies within the company, and the Customer Strategy Management Department is leading the strategy as its central organization. The web director will be responsible for releasing various measures based on the Rakuten ecosystem strategy, and will contribute to increasing the use of Rakuten services and improving customer satisfaction.
If you are interested in an environment where you can contribute to society as well as self-growth through various challenges, please check the following requirements before applying.
In addition, you can see the recruitment site of the department from the following URL. Please refer to the daily work of the department and interviews of the members who work together when applying.
Position Details
You will lead the design, production, release, effect verification and improvement of Rakuten ecosystem related products, and will be responsible for the growth of the service.
We are looking for a web director who can create and improve the experience of using various services and products that accompany the customer strategy of the entire Rakuten Group.
Web direction
Overall promotion of production projects such as new measures, improvements, and operations for creating results
Creative direction with UX / UI designer
Feasibility confirmation, specification formulation, and implementation direction with front-end engineers and development teams
Specific design and specification formulation for A / B testing and sorting
QA and release work
File management and operation by Git
Solving operational issues and systematizing
UI / UX
Information design based on UCD (site structure, screen transition, interaction, navigation, screen configuration)
Problem extraction and verification by user test
Usability evaluation
Smartphone and tablet Web / APP design
Mandatory Qualifications:
Logical thinking ability, problem-solving ability, communication ability
Web production direction 5 years or more
Experience in production direction of dynamic processing using API
File management experience with Git and release work experience by yourself
Basic knowledge of Web standards and website creation ((X) HTML + CSS, JavaScript)
Basic knowledge of web usability and accessibility
Basic knowledge about website front-end technology
Strong interest and motivation for Web services
Desired Qualifications:
Those who have the experience of demonstrating their own value and achieving results in a cross-functional team including the development and business sides.
Experience as a director of large-scale websites / apps and new feature development
Those who have a track record of developing sites / apps with agile / lean development processes and achieving results
Those who have the attitude to lead the project while demonstrating their expertise in self-startup
Experience in launching a new site
Experience in renewal project of existing site
Expertise and experience in building smartphone apps
Knowledge and experience on the server side (JAVA, PHP, etc.)
Team management experience as a leader
#creative #jobcategory03 #director #jobsubcategory17 #UX #jobsubcategory18 #operationdiv #organization08
Languages:
English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)