- Deliver high quality preventative and emergency maintenance services on Entrust Datacard equipment
- Diagnose and understand equipment problems
- Work with a high degree of autonomy with the ability to test, diagnose and resolve issues
- Utilize Oracle to maintain proper inventory levels and complete service call reporting tasks
- Be consistently reliable and timely in all aspects of the position, and display a positive attitude.
- Demonstrate customer relation skills that allow for independent resolution of most situations without management assistance.
- Work to continually improve customer relations even in high stress situations
- Manage day-to-day decisions at the site/area regarding accomplishments of tasks, problem resolutions and quality issues
- Provide necessary work direction and manage projects effectively, through planning, organization and project management
- Communicate effectively with external and internal customers and provide required information in a timely and accurate manner, using the current method for information exchange
- Complete all company training and development courses required by Entrust Datacard
- Basic English communication skill
- Associates degree in Electronics or equivalent
- Minimum of 5 + years of electromechanical technician experience
- Proficient problem solving and troubleshooting skills
- Proficient with PC's, current operating systems and relevant software applications
- Willingness and ability to work flexible hours, assignments and travel (up to 80%) when required
- Ability to occasionally lift up to 32 kg
- Overtime is required as needed
- Must have a valid driver's license including insurability
- Additional electromechanical technician or field service experience
- Proficient in electro-mechanics, digital electronics and software required to maintain Entrust Datacard and 3rd party products
- Skilled with tools and electronic test equipment
- A+ Certification and/or N+ Certification
-
DXC Technology Tokyo, 日本 フルタイムJob Description: · Job Description · ■業務内容 · 下記業務をプロジェクトメンバー内で役割分担をしながら実行していきます。 · ・要件定義/運用設計等、上流のドキュメンテーション作成 · ・トランジションPMとして日本の顧客・既存ベンダ・DXCの海外拠点を含むインターナル・ローカルパートナーとのやり取り · ・国内外の新たなテクノロジーを活用し、クライアントのDX推進 · ・リーダーもしくはメンバーとして、PCキッティングや問い合わせ対応等の運用および管理業務 · ■プロジェクトの流れ · 1要件定義・計画立案 · ...
-
DXC Technology Tokyo, 日本 フルタイムJob Description: · ■業務内容 · 下記業務をプロジェクトメンバー内で役割分担をしながら実行していきます。 · ・要件定義/運用設計等、上流のドキュメンテーション作成 · ・トランジションPMとして日本の顧客・既存ベンダ・DXCの海外拠点を含むインターナル・ローカルパートナーとのやり取り · ・国内外の新たなテクノロジーを活用し、クライアントのDX推進 · ・リーダーもしくはメンバーとして、PCキッティングや問い合わせ対応等の運用および管理業務 · ■プロジェクトの流れ · 1要件定義・計画立案 · 現状調査の結果に基づき、トランジシ ...
-
DXC Technology Tokyo, 日本 フルタイムJob Description: · ■業務内容 · 下記業務をプロジェクトメンバー内で役割分担をしながら実行していきます。 · ・要件定義/運用設計等、上流のドキュメンテーション作成 · ・トランジションPMとして日本の顧客・既存ベンダ・DXCの海外拠点を含むインターナル・ローカルパートナーとのやり取り · ・国内外の新たなテクノロジーを活用し、クライアントのDX推進 · ・リーダーもしくはメンバーとして、PCキッティングや問い合わせ対応等の運用および管理業務 · ■プロジェクトの流れ · 1要件定義・計画立案 · 現状調査の結果に基づき、トランジショ ...
-
DXC Technology Tokyo, 日本 フルタイムJob Description: · Job Description · ■業務内容 · 下記業務をプロジェクトメンバー内で役割分担をしながら実行していきます。 · ・要件定義/運用設計等、上流のドキュメンテーション作成 · ・トランジションPMとして日本の顧客・既存ベンダ・DXCの海外拠点を含むインターナル・ローカルパートナーとのやり取り · ・国内外の新たなテクノロジーを活用し、クライアントのDX推進 · ・リーダーもしくはメンバーとして、PCキッティングや問い合わせ対応等の運用および管理業務 · ■プロジェクトの流れ · 1要件定義・計画立案 · ...
-
Medtronic Tokyo, 日本JOB TITLE:FIELD SERVICE ENGINEER · DEPARTMENT:SURGICAL ROBOTICS TEAM · REPORTING TO:SURGICAL ROBOTICS TEAM SERVICE LEADER · LOCATION:TOKYO · ********************************************************************************************** · Main Mission of Job · "Careers that ...
-
Service Technician
1週間前
Spencer Ogden Tokyo, 日本Spencer Ogden are currently seeking Service Technicians experienced with Vestas onshore wind turbines to support with service contracts in Japan on assignment basis with maximum durations of 3 months per rotation. · Contract and Position Details: · Job Title: Service Technician ...
-
Konecranes Tokyo, 日本At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skil ...
-
旭化成株式会社 Tokyo, 日本仕事内容 · 旭化成グループでは計画(予防)保全を推進しており、動力設備の設計・更新・保全業務をご担当いただきます。 · ■具体的な業務内容 · ・計画保全の推進/保全計画の立案・実施、メンテナンス予算の管理 · 1)保全計画および日常発生する不具合の修繕内容の決定並びに協力企業への発注 · 2)協力企業による保全・修繕工事の進捗管理や安全指導 · ・保全結果の評価と不具合の再発防止策の立案、設備の改良改善の検討及び実行 · ・老朽化した設備を入れ替える優先順位の検討や提案など · ・定修(定期修繕)を中心メンバーとしての推進 · ・既存設備の更新・能 ...
-
Snaphunt Tokyo, 日本 フルタイムThe Offer · Opportunity to make a positive impact · Join a well known brand within IT Services · Work within a company with a solid track record of success · The Job · You will be responsible for : · Our client is looking for a Help Desk Technician to join our skilled IT Help De ...
-
Milestone Tokyo, 日本 フルタイムMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on bui ...
-
JLL Tokyo, 日本 フルタイムResponsibilities · The Technician will be responsible for: · Site OperationsResponsible for operations of M&E equipment (e.g. UPS, CRAC, generator, BMS, Alarm system in Tech Room, Power Distribution System, Air-conditioner in Office, Fire Protection System, Water protection syst ...
-
Snaphunt Tokyo, 日本 フルタイムThe Offer · Join a well known brand within IT Infrastructure / Blockchain / Cloud Computing · Excellent career development opportunities · Leadership Role · The Job · You will be responsible for : · Provide day-to-day local and remote desktop support, addressing hardware, softwa ...
-
Intersoft KK Tokyo, 日本 フルタイムIntersoftkk Inc. is a global Information Technology and Services Company offering all sorts of web and mobile application design & development, Salesforce & SAP enterprise solutions. We are a leading Digital Transformation Service firm with a rich history that dates back 24 years ...
-
Shift Lead
1週間前
Siemens Gamesa Tokyo, 日本 フルタイムIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · Coordinates all Service operations and delivery activities and controls the execu ...
-
Siemens Gamesa Tokyo, 日本 フルタイムIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · Coordinates and supervises Installation / Commissioning activities, leads and adv ...
-
UNLOCK DESIGN Tokyo, 日本 フルタイムWe are Unlock Design, a recruitment agency based in Japan, and the job description below is an opportunity with one of our forward-thinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates, emphasizing their privacy and long-term care ...
-
UNLOCK DESIGN Tokyo, 日本 フルタイムWe are Unlock Design, a recruitment agency based in Japan, and the job description below is an opportunity with one of our forward-thinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates, emphasizing their privacy and long-term care ...
-
Siemens Gamesa Tokyo, 日本 フルタイムIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · Performs technical, mainly pre-defined tasks for accomplishing defined service de ...
-
Service Engineer
2日前
Rolls-Royce Tokyo, 日本 フルタイムDescription · A new opportunity has arisen for a Service Engineer like you, to oversee and bring expertise to our team. · Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand h ...
-
UNLOCK DESIGN Tokyo, 日本 フルタイムWe are Unlock Design, a recruitment agency based in Japan, and the job description below is an opportunity with one of our forward-thinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates, emphasizing their privacy and long-term care ...
Field Service Technician - Tokyo, 日本 - Datacard Japan Ltd.
説明
The Company:
Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust's technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.
The Field Service Technician will provide electro-mechanical technician support to our customers. This includes both software and hardware support. The Field Service Technician will provide installation, training as well as preventative and emergency maintenance to ensure equipment at customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned.
Responsibilities:
Electromechanical Emergency and Preventative Maintenance 60%
Customer Interaction 40%
Self-management
Learning and Development Participate in company sponsored personal development and quality initiatives
Basic Qualifications
Preferred Qualifications:
LI-JB#
Entrust is an EEO/AA/Disabled/Veterans Employer
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
Recruiter:
James Beck
