- Complete 16+ client requests or inquires daily, utilizing phone and email systems
- Building strong relationships with Gartner's Research Analyst community to ensure clients receive coordinated and seamless support
- Provide an exceptional customer service experience for internal & external clients
- Collaborate with peers to identify Gartner Research and Resources that support client's requests
- Continually stay abreast of new research and content areas, working towards becoming a subject matter expert
- Bachelor's degree, and 3+ years of IT related professional experience
- Native level of Japanese and Business level of English language
- Strong interest in technology industry and willingness to learn
- Analytical and problem-solving skills
- Multitask and Time management skills
- Internal and external communication skills
- Positive attitude towards KPIs and targets
- Passion for customer service
- Collaborating with others to overcome challenges
- Organizing your time and planning
- Demonstrated ability to work well under pressure and good time planning
- Excellent verbal and written communication skills
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Morningstar Tokyo, 日本 フルタイムAbout the role: · As a senior member of Morningstar's Manager Research team in Japan, the Associate Director plays a leading role in Morningstar's manager research operation in Japan, delivering high quality and timely research to investors and clients. In addition to conducting ...
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Research Associate
1週間前
Preqin Tokyo, 日本 permanent_フルタイムThe Research Associate will be involved in primary research and responsible for reaching out to fund managers based in the Asia Pacific region to build relationships and obtain valuable proprietary information. This information consists of investment activities and preferences, f ...
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Visible Alpha Tokyo, 日本Vacancy NameStrategic Sales Representative - Buy Side InstitutionsVacancy NoVNEmployment TypeRegularOffice LocationTokyoJob Details Who We Are Backed by the world's leading investment banks, Visible Alpha has been dedicated to creating the most comprehensive company and industry ...
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Amazon Japan G.K. Tokyo, 日本 フルタイムLooking to have impact on the way customers use Apps? Are you interested in building a future in apps and content? Do you enjoy movies/TV dramas, games, and entertainment? Are you looking for some "spice" in your life? If these are things you are looking for, this may be your nex ...
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Amazon Japan G.K. Tokyo, 日本 フルタイムLooking to have impact on the way customers use Apps? Are you interested in building a future in apps and content? Do you enjoy movies/TV dramas, games, and entertainment? Are you looking for some "spice" in your life? If these are things you are looking for, this may be your nex ...
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Gartner Tokyo, 日本 フルタイムAbout This Role · As an Advisor, you will bring Gartner's research, best practices, and tools to life across a broad range of world class clients. It's the job of an Advisor to increase client engagement and ensure each client is applying Gartner's resources to their work. An Ad ...
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NielsenIQ Tokyo, 日本 フルタイムJob Description · Do you have a passion for the beverage industry and love bars and restaurants? Are you ready for that next step of autonomy and the chance to truly build a legacy for yourself in a world leading consultancy? · CGA Strategy is a global leader in On Premise resea ...
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Rakuten Mobile Tokyo, 日本 フルタイムDescription · : About Organization · The Innovation Program Management Department collaborates on research tasks with various companies and universities, allowing involvement in projects such as the Space Mobile project and activities related to O-RAN, a key research and devel ...
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OpenAI Tokyo, 日本 フルタイムAbout the Team · Security is at the foundation of OpenAI's mission to ensure that artificial general intelligence benefits all of humanity. · The Security team protects OpenAI's technology, people, and products. We are technical in what we build but are operational in how we do ...
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UX/UI Designer
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TEKsystems Tokyo, 日本Job Summary · Company Overview · This company is a Japanese entertainment company under one of the largest global entertainment companies. This innovative entertainment company, which includes theme parks, hotels, attractions, and entertainment experiences, features exciting an ...
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Ogilvy Tokyo, 日本Job Overview · The purpose of this role is to develop CX strategy and experience design plans for client digital marketing, product and service-based engagements. The role requires the ability to understanding client business objectives and pivot these into appropriate customer e ...
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IDG Tokyo, 日本Overview · IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. · Responsibilities · 1Responsibility · Major ...
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Rakuten Tokyo, 日本 フルタイムDescription · : Business Overview · Rakuten Group's mission is to contribute to society by creating value through innovation and entrepreneurship. We provide over 70 various services across e-commerce, digital content, communications and fintech, bringing the joy of discovery ...
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EPAM Continuum Tokyo, 日本Description · You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems and driving digital/customer solutions. You are an Ideal Team Player exhibiting the three essential virtues of being Hungry, Humble, and S ...
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21101 WMTOK Wellington Management Japan Pte. Ltd Tokyo, 日本 フルタイムAbout the Role · The Company · Tracing our roots to 1928, Wellington Management is one of the world's largest independent investment management firms. With more than US$1 trillion in assets under management as of 30 June 2023, we serve as a trusted adviser to institutional cli ...
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Account Manager
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Dynata Tokyo, 日本 フルタイムLocation · Tokyo, Japan · Team · Sales · Type · Permanent Full-Time · Position Summary · Dynata is one of the world's leading single providers of first-party data. We deliver the largest, most diverse, and deeply-profiled B2B and B2C datasets in more than 45 countries across ...
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Open iT Tokyo, 日本Open iT provides advanced metering and reporting solutions to help companies and institutions make smarter decisions on managing engineering software licenses. · We are looking for people who want to innovate, achieve, grow and lead. Experience the rewards and opportunity of work ...
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Hubstaff Tokyo, 日本 Hourly contract[Responsibilities]: · Responsible for effectively managing various client accounts and budgeting requirements. · Manage campaign expenses, estimate monthly costs, and reconcile discrepancies. · Collaborate with stakeholders and local media partners to support the marketing comm ...
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Account Manager
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Euromonitor Tokyo, 日本 フルタイムBrief Overview of the Role: · Euromonitor International has an established client base in Japan across different industries. The Corporate Sales team is split into 3 key areas, New Business, Growth, and Key Accounts. The Account Manager (AM) plays a critical and unique role at Gr ...
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CGA Tokyo, 日本Associate Director, Business Development (Beverage Industry) · Full-time · Job Description · Do you have a passion for the beverage industry and love bars and restaurants? Are you ready for that next step of autonomy and the chance to truly build a legacy for yourself in a worl ...
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Who we are
Are you looking for a dynamic career with excellent advancement potential at a global market leader? If so, consider Gartner, the world's leading research and advisory company. Gartner delivers the technology-related insight necessary for our clients to make the right business decisions, every day.
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Gartner partners with C-suite executives across all industries to provide market research and best practices and advisory services, enabling them to address their business-critical decisions through data-driven research. Gartner has experienced almost a decade worth of double-digit growth, which demonstrates how Gartner has succeeded in helping businesses navigate their mission-critical priorities.
About this role
Research Engagement Services (RES) Specialists provide world-class service, engaging directly with clients, prospects and vendors to coordinate requests with Gartner Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of perseverance and drive to succeed. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Gartner Expert community to problem solve around our clients most pressing technology and business-related questions and problems.
What you'll do
What you'll need
Who you are
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Who are we?
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
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Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
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TokyoのClient Support, Research Engagement専門家のユーザー
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Mercyline Manoj
Research and Analysis
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Luis Zamudio
Content Creator, Community Manager and C. Service