- Experiences in multi-cloud deployment.
- Strong knowledge of Oracle Cloud Infrastructure (OCI) services and architecture
- Strong knowledge of physical and SDN network technologies.
- Experiences in building, configuring, managing, and monitoring networking and IP infrastructure in major cloud provider (OCI, AWS, Google Cloud Platform, Azure, .
- Ability to architect for high availability, fail-over & disaster recovery in public or hybrid cloud environments.
- Good automation process and technology experience around DevOps, GitOps, AI/ML, microservices
- Be familiar with VMW, KVM, AWS, Azure, SoftLayer and OpenStack.
- Experience in develops, configurable, deploys and maintains cloud security and systems in support of information security operations.
- Knowledge of Cloud native design solutions
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説明
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.
Cloud Architect (CA) is responsible of delivering best in class services to our CSS Customers running Oracle private, public, and multi-cloud. He/she is expected to have extensive cloud solutions & problem resolution skills to help our customers at different stages of their Cloud Journey, including advisory aligned with Oracle's best practices and service delivery standards.
The Cloud Architect is expected to assess and analyse customers cloud infrastructure needs to make sure that Oracle solutions meets the customer's objectives. Providing technical guidance on the transition from on-premise to Oracle cloud as well as provide advice and solutions to customer's hybrid cloud solutions.
Desired Skills & Experience:
·Overall good knowledge of Oracles private, hybrid and public cloud solutions.
·Awareness and knowledge of networking and latency considerations for different workloads.
·Strong understanding of cloud security.
·Good knowledge of relevant open-source cloud technologies
·Good Understanding of Oracle Database, Oracle Middleware and PaaS services
·Understanding of Applications landscape and SaaS Solutions
·Enterprise Design/Architecture Framework experience such as TOGAF or similar Desirable to have TOGAF10 certifications.
·A good command of English to collaborate with regional and global teams.
The desired candidate should have 3 – 5 years of experience in the Cloud service IT industry. Experienced in architecting or deploying Cloud/Virtualization solutions to enterprise customers. Good hands-on experience is a must.
