- AMZLの関係者との信頼関係を構築する
- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
- 2+ years of employee and performance management experience
- 2+ years of people manager
- Business level of English and Japanese
- 3+ years of performance metrics, process improvement or lean techniques experience
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Sr. Area Manager, Route Planning, Central Operation - Tokyo, 日本 - Amazon Japan G.K.
説明
※このポジションはビジネスレベルの英語力および日本語力が必須です。※This position is requesting Business level of English and Japanese.
Central Operations refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network.
Central Operations is a key strategic initiative with a vision to transform the way AMZL executes route planning, scheduling, on-road management and last mile delivery.
We are looking for creative leaders with a passion for scrappy innovation, a knack for problem-solving, and the ability to thrive in ambiguity to create world-class customer experiences.
Amazonでは、地球上で最もお客様を大切にする企業になるよう取り組んでいます。 カスタマーエクスペリエンスの重要な要素として、商品の発送と配送方法があります。 Amazonは、ワールドクラスのラストマイルオペレーションを通じて、お客様の注文をできるだけ迅速、正確、かつコスト効率よく届けるようにすることで、お客様の期待を超えることを目指しています。 この目標を達成するために、Amazonは先駆的な新製品やサービスの導入を通じて、クラス最高のサービスレベルの革新と提供に努めています。 Amazon Logistics(AMZL:
URL参照)では最高レベルの配送ネットワークの拡大に貢献する熟練したマネージャーを求めています。 このプログラムは、最低限のコストでお客様に納期どおりに製品をお届けするプログラムです。 本ポジションは、Amazonの配達区域における配送効率やコストを改善するためのチームをリードし、AMZLネットワークを拡大するために必要なプログラムを調整していただきます。
More Information (Japanese only)
・所属部門:
・職種:
・勤務地:
※本ポジションの勤務地は、東京西大井オフィスです。
Key job responsibilities
- 顧客満足度を守りながら、配送速度の向上に重点を置いたプログラムに取り組む
- 担当するプログラムにおいて、標準化されたプロセスの管理、および既存のプロセスの改善を行う
- 新しい業務プロセスを関係者へ期日内に伝達し、全ての拠点で標準化されたプロセスを計画通り確実に実行する
- 継続的に当該業務プロセスが適用されているよう評価する
社内外のステイクホルダーとのディスカッションが必要なため、日本語および英語でのコミュニケーションスキルが必要です。
A day in the life
業務内容
- プログラムの計画立案
- ワークプランニング
- ステイクホルダー(Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associatesなど)と連携をはかりながら、プログラム全体をコントロール、および推進し、オペレーションの定着化を行う
- プログラムの課題、リスク、変更管理、および予算のコントロール
- オペレーションの現状分析や改善施策の検討、課題設定、仮説の構築・検証
We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
BASIC QUALIFICATIONS
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます
