- Consistently offer professional, friendly and engaging service
- Keep uniform in good condition – clean, presentable – and ensures standards of personal appearance and hygiene provide an example for the team and present a professional image to our guests.
- Store luggage for the guests in the luggage room.
- Ensure precise counting of group luggage upon arrival and departure.
- To ensure the timely and efficient transfer of luggage to and from the guest's room
- Plan correct and fast distribution of luggage for groups and crews on the basis of rooming lists provided by front desk.
- Maintain tidiness of the front of the house and luggage storage room.
- Is responsible for receiving, distributing, sending and holding mail and messages.
- Provide room orientation when escorting checked in guests
- Answer telephone and relay telephone calls and messages
- Assist guests regarding hotel facilities in an informative and helpful way Qualifications
- For foreigners, only those currently living in Japan will be entertained
- Previous customer related experience an asset
- Excellent oral & written communication and interpersonal skills; Spoken English and Japanese is mandatory and additional languages (Chinese) an asset.
- Exceptional time management and multi-tasking skills.
- Strong interpersonal and problem solving abilities
- Occasional lifting and carrying up to 20 kg
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- This is a 24/7 operation and all personnel are expected to adjust work hours to the needs of the business. Some position will include late nights, weekend and holiday work.
- Position requires continuous standing and walking throughout the shift. Strong knowledge of computer systems required, OPERA (or similar) and additional languages are an asset. Additional Information
- Part of the International Accor global and hotel team.
- Employee meals while on shift, laundry, yearly anniversary stay.
- Career progression within the hotel and the Accor network.
- Work within a progressive team
-
SWISSOTEL Osaka, 日本 フルタイムJob Description Consistently offer professional, friendly and engaging service · Keep uniform in good condition – clean, presentable – and ensures standards of personal appearance and hygiene provide an example for the team and present a professional image to our guests. · Store ...
-
Accor Osaka, 日本 フルタイム· Job Description · Main role is to provide consistent housekeeping service: maintaining overall guestroom cleanliness including making beds, dusting and bathroom upkeep, as well as public areas and other areas of the hotel according to set standards and procedures · Replenish g ...
-
Dusit Thani Kyoto Japan Kyoto, 日本 フルタイムJob Summary · and Responsibilities Elevate Teppanyaki Dining at Dusit Thani Kyoto. · Step into the world of K?y?, where Japan's changing seasons are celebrated in every dish. As a pivotal figure in our "restaurant service" team, uphold Dusit's vision of gracious hospitality, de ...
-
Dusit Thani Kyoto Japan Kyoto, 日本 フルタイムJob Summary · and Responsibilities Excellence in Dining at Dusit Thani Kyoto. · Be part of Ayatana's team, award-winning Thai chefs, Bo Songvisava and Dylan Jones from As a "restaurant service" agent, serve guests with Dusit's gracious hospitality. Drive revenue with up-sellin ...
-
Dusit Thani Kyoto Japan Kyoto, 日本 フルタイムJob Summary · and Responsibilities Elegance Awaits at Dusit Thani Kyoto's The Gallery. · Step into The Gallery, where elegance is a tradition. As a key member of our "lobby lounge service" team, deliver an afternoon tea experience that captivates with exquisite flavors. Uphold ...
-
Cencora Osaka, 日本 フルタイムOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join ...
-
The Ritz-Carlton Osaka, 日本 フルタイムPOSITION SUMMARY · Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation poli ...
-
Reservationist
3日前
SWISSOTEL Osaka, 日本 フルタイムJob DescriptionResponds to alI reservation requests and incoming calls in a courteous, efficient, professional and friendly manner in adherence to Swissotel Nankai Osaka standards · Follows-up on all voicemails and emails in a timely manner · Assists in providing reservation rela ...
-
Uplift People Consulting Osaka, 日本Our client is one of the world's leading facility services companies. · We are looking for an experienced SeniorCommunity Sales Manager for our client's growing team in Japan. · Requirements · Job Responsibilities · Generate profitable new revenue to achieve agreed sales target ...
-
Reservationist
3日前
Accor Osaka, 日本 フルタイム· Company Description · Swissôtel Nankai Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka's most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway's Namba Station offering direct train access to Kansai International Air ...
-
Operations Officer
1週間前
World Courier K.K. Japan Osaka, 日本 フルタイムOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join ...
-
Agent-Reservations
1週間前
Marriott Osaka, 日本 Paid WorkJob Number · Job Category Reservations · Location The Ritz-Carlton Osaka, Umeda Kita-ku, Osaka, Osaka, Japan · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Process all reservation requests, changes, and cancellation ...
-
Manulife Osaka, 日本 フルタイムJob Description · 雇用機会 · お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来る 保険金部 保険金・給付金支払査定者(マネジャー) を求めています。あなたを必要としています。 · 職務内容: · ・保険金・給付金請求案件に関し専門知識と技能に基づき支払査定を行い、決裁する。 · ・保険金・給付金に関する顧客、セールス部門からの照会等に適切に対応し解決する。 · ・顧客視点で ...
-
Front Desk Agent
1週間前
Hilton Kyoto, 日本 OTHER**NOTE: This position requires both Japanese and English proficiency** · A Front Desk Agent - DoubleTree by Hilton Kyoto Higashiyama /フロントデスクエージェント(ダブルツリーbyヒルトン京都東山) provides reception services for Guests to contribute to an overall exceptional experience from check-in through ch ...
-
Duty Manager
1日前
ASAI Kyoto Shijo 京都市, 日本 フルタイムJob Summary · and Responsibilities To coordinate and oversee effectiveness of departments; Rooms & Guest Services, reservation, communication center, business center, guest services,restaurant service to provide the best services to the maximum of guests' satisfaction with an o ...
-
Reservation Agent
1週間前
Hilton Kyoto, 日本 OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
-
Hyatt Corporation Yawata, 日本 フルタイムDirector of Sales & Marketing - Park Hyatt Kyoto · Park Hyatt Park Hyatt Kyoto Higashiyama JP - Kansai - KyotoSalesDirectorFull-timeReq ID: KYO000638Local Summary · About Park Hyatt Kyoto · Park Hyatt Kyoto, a luxury hillside guesthouse in the heart of Higashiyama, combines ...
-
Tour Coordinator
1週間前
Windows to Japan Kyoto, 日本 フルタイムRequirements · English: Fluent · Japanese: Conversational · Must currently reside in Japan · Visa sponsorship available · Description · The Tour Coordinator position being offered is a full-time role at Windows to Japan, a well-established yet continuously innovative tour company ...
-
Tour Coordinator
1週間前
Windows to Japan Kyoto, 日本 フルタイム応募条件 · 英語: 流暢 · 日本語: 中級(日常会話レベル) · 現在日本在住の方に限ります · ビザのスポンサーが可能 · 説明 · The Tour Coordinator position being offered is a full-time role at Windows to Japan, a well-established yet continuously innovative tour company based in Kyoto City, Japan. Windows to Japan caters to luxury tra ...
説明
Company Description
Swissôtel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka's most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway's Namba Station offering direct train access to Kansai International Airport and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well-appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access, ensure an unrivaled experience with the ultimate amenities and in-room technology. Pürovel Spa & Sports offers a selection of spa treatments, fully equipped gym, jacuzzi, sauna and indoor swimming pool.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
