- Main role is to provide consistent housekeeping service: maintaining overall guestroom cleanliness including making beds, dusting and bathroom upkeep, as well as public areas and other areas of the hotel according to set standards and procedures
- Replenish guest supplies
- Attend daily briefings with Supervisor
- Ensure guests' requests are promptly and courteously met
- Reports damage or malfunction in hotel rooms/areas to Supervisor
- Maintains a Section Room Report and daily productivity report
- Report lost and found articles to the Housekeeping Office
- Handle guest complaints and immediate reporting to Supervisor
- Report unusual behavior/ activities in guestroom, floors/ public areas to Supervisor
- Record Room Status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
- Respect guests' privacy and safety. Qualifications
- Work Experience in 4- 5 star hotel in a similar role or strong desire to learn.
- Possesses English or Japanese verbal skills
- Friendly and pleasant disposition with people interaction skills.
- High level of personal cleanliness and grooming.
- Great attention to detail
- Physically capable as some lifting is involved
- Eligible to work in Japan. Additional Information
- Part of the International Accor global and hotel team.
- Employee meals while on shift, laundry, yearly anniversary stay.
- Career progression within the hotel and the Accor network.
- Work within a progressive team.
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説明
Job Description
