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Team Leader - Tokyo, 日本 - Cognizant Technology Solutions
説明
Responsibilities:
· Case triage, Quality Check, Related data entry, Other incidental clerical work and general affairs
· Ensure from onsite/offsite location a smooth execution of all Pharmacovigilance (PV) activities performed
· Provide guidance and supervision on process and delivery to the PV teams onsite
· Ensure that all client requests are completed on time, as per the deadline
· Clarify any confusion in Client updates when some information is unclear.
· Ensure a smooth communication between client and offshore team
Qualifications:
· Knowledge of pharmacovigilance (1 years or more, individual case triage or QC experience)
· Thorough expertise in processing pharmacovigilance activities (Quality control, ICSR management, specific reports)
· Knowledge of Pharmaceutical Affairs Law, GVP/GPSP Ministerial Ordinance and related operation
· Native level of Japanese and good knowledge of English language
Nice to have:
· Rigor and relationship skills
· Training experience for members
⇒Communication skills that are easy to understand and can convey things logically to others
· Experience handling for clients something
⇒the level of responding to client inquiries about cases
· Behavioral Competencies:
Good team management skill and communication skill. Strong learning ability.
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