- As a solution architect/lead, you will lead a comprehensive project from consulting and planning to requirements definition, design, development, implementation and post-implementation operational support for the migration from Salesforce to Microsoft Dynamics 365 for Customer Support & Field Service
- Roadmap creation
- Requirement definition
- Fit-Gap analysis
- Business flow planning
- Design (basic, detailed and operational design)
- Production cutover planning
- Migration (salesforce to dynamics)
- Responsible for driving solution planning/proposal/presales activities for new and existing customers from a technical perspective, making full use of the Microsoft technology ecosystem
- Responsible for the following: - Customer communication (Japanese)/reporting/scoping during the implementation process
- Regular reporting/escalation to local/global delivery offices and leadership
- 10+ years of experience
- Academic background: Bachelor's level or above
- Consistent lifecycle experience in planning, proposal, requirements definition, design, implementation, operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX
- experience is a plus (experience with other packages is also acceptable)
- Should have working experience in Field Service and Customer Service
- Experience as a core business systems engineer in a SI project
- Experience as architect in system development projects in SI projects
- Experience in designing and building system architectures and frameworks
- Experience in designing and building system architectures and frameworks
- Experience in CRM implementation, operation and maintenance in a global environment, including offshore teams
- Knowledge and experience of Microsoft technologies
- High presentation and communication skills (including making proposals to stakeholders with limited technical knowledge)
- Language skills: business level or above in both Japanese and English (moderate)
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Microsoft Dynamics 365 Solution Architect - Shinjuku, 日本 - NEXUS CORPORATION
