Sr. Professional, Product Support - Tokyo

リモートベースで勤務可能/語学力を活かしたカスタマーサクセスポジション · お客様の声一つ一つの声に真摯に向き合いつつ、単なる「問い合わせ対応」に留まらず、プロダクトマネージャーとカスタマーサクセス部門のハブとなり、お客様の体験を根本から改善していく◤攻めのCX(カスタマーエクスペリエンス)◢を実現するチームです。 · 将来的にはお客様が問い合わせをせずとも情報を探せる仕組みづくりなど、受け身ではない【攻めのサポート】が実現できる体制構築を目指しています。 · ...

We're looking for an · Application Support Analyst · to support mission-critical applications across · front/middle/back office · in a fast-paced trading environment.You'll own incidents end-to-end, troubleshoot system/data issues, and work closely with business users, vendors, ...

As the Production Support Manager within our External Manufacturing & Supply Vaccines team, you'll coordinate and oversee manufacturing operations with our Contract Manufacturing Organizations (CMOs) in Japan ensuring on-time delivery of life-saving vaccines. · ...

Our Customer Support team helps customers find clarity in their work and get results with Asana. · Become an expert in Asana's platform, · ,Deliver high-quality, efficient support across a wide range of product areas, · ,Troubleshoot and resolve common SaaS issues, · ,Act as a ke ...

Octopus Energy started with a bold idea: to build Britain's first truly digital energy supplier. · By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain's l ...

Our Customer Support team helps customers find clarity in their work and get results with Asana. We are Asana experts and productivity savants who are passionate about investing in our customers' success. We help customers with questions, feature requests, and bug reports, and ed ...

Job Title: Production Support Manager · Location: Japan (Nagoya area)   · Work type: Hybrid remote/on-site · --- · About the job: · As the Production Support Manager within our External Manufacturing & Supply Vaccines team, you'll coordinate and oversee manufacturing operations ...

+Provide electro-mechanical technician support to customers. Deliver high quality preventative and emergency maintenance services on Entrust Datacard equipment · Diagnose and understand equipment problems · ...

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth pot ...

We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. · Provide excellent product support to our clients via email and live chat. · Influence product development through valuable feedback. · ...

Technical Support Engineer -- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wirel ...

We're seeking an Associate to join our team as part of the Derivative Post Trade Operations - Confirmation, Drafting and DCP team in Tokyo (also with presence in Osaka). This is a client-facing role responsible for critical risk and control processes including trade affirmation, ...

We believe in transparency and value constructive, honest debate—we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. · ...

Join us at Entrust to shape the future of identity centric security solutions. We empower careers and build solutions that help keep the world moving safely. · ...

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth pot ...

· The group you'll be a part of · The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver ...

Veeva Systems is a mission-driven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. · ...

+We are seeking a talented Product Support Engineer to join our Product Support team. · +Provide global support covering all issues related to Veeva applications. · Troubleshoot critical production issues affecting end-users... · ...

About Anthropic · Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and busine ...

Octopus Energy started with a bold idea: to build Britain's first truly digital energy supplier.  · By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain's ...

Our Customer Support team helps customers find clarity in their work and get results with Asana. · 3-6 years of customer support experience, preferably in the SaaS industry; · ...