Production support manager - Tokyo, Tokyo

+ · 日本の基幹アプリケーションの信頼性戦略をリードし、AIを活用してサポート組織の次世代型への進化に貢献するポジションです。 · + + · , · ...

MicrosoftのCSSは、世界191か国で12,000人以上のサポートエンジニアを有し、世界中で月450 万件以上のサポートを提供しております。日本CSSは900人を超えるエンジニア集団でMicrosoftビジネスの拡大と共に成長しています。その最大のミッションは、お客様が抱えるビジネス上の問題や将来のニーズを察知し、それらの解決につながる技術的支援を提供することです。 · このチームでは、マネージャー職として10-15名程度のお手伝いをする技術スペシャリストであるエンジニアチームを率いる役割があります。この部門では、お客様にご満足いただける付加価値 ...

+ · 勤務地 · 東京都23区 · ...

The IT Support Manager plays a critical role in ensuring the operational health and performance of our applications. · Responsibilities include defining Service Level Objectives (SLOs), managing error budgets, conducting blameless postmortems for continuous improvement, · and ach ...

Join CE&S and help accelerate AI transformation for our customers and the world. · ...

· Job Description · Career Opportunity for an IT Support Manager in Japan · ■ IT Support Manager · Don't have insurance experience? No problem. If you bring strong technical, operational, and AI-driven support experience, we'd love to hear from you.  · ■ Company Overview · A l ...

We are looking for a Technical Support Manager to join our team at PTC. As a Technical Support Manager, you will be responsible for providing seamless support to our customers and ensuring their success. You will manage customer support centers, oversee functional areas such as p ...

The Manager, Technical Support is responsible for managing and guiding a team of technical support professionals who provide advanced diagnostic, troubleshooting, and technical support services for sophisticated systems, hardware, and software. The role provides mentorship and co ...

The Service Manager is responsible for overseeing the quality and performance of customer-facing services. · This role ensures service delivery excellence drives continuous improvement and enhances customer satisfaction · The Service Manager collaborates closely with application ...

We are looking for a Technical Support Manager to join our Customer Technical Success group. · With a clear focus on helping customers adopt industry-leading software you will lead a group of specialists resolving customer product issues reported to us by phone and chat. · ...

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team. · Global Sales Support (Technical & Commercial) - Coordinate with customers and global sales teams; support quotation ...

Our world is transforming and PTC is leading the way Our software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business. · ...

/h2/bJob summary/b/h2/pAs a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues./p/h2/bResponsibilities/b/h2/ul/li/People Management:/li/li/Lead a team of product experts that sol ...

The IT Support Manager is a critical role in our application support team, responsible for the operational health and performance of our applications. · This role ensures high application availability and user satisfaction by swiftly resolving issues, · performing root-cause anal ...

We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. · ...

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth pot ...

A world's leading Insurance service provider is looking for a talented & bilingual IT Support Services Manager (AI/ML) in the Information Technology Division. · ...

The RETAIL BUSINESS SYSTEMS ANALYST possesses both technical and functional understanding of the business processes. · The job requires a strong understanding of sales and distribution business processes as well as accounting business processes. · The ideal candidate will have at ...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that ...

· Your Team & Role · As a Manager, Cloud Support & Operations, you oversee support team members, ensuring timely assistance for customers. Your role involves managing daily operations, enhancing support processes, collaborating with other departments, and developing strategies f ...