- Provide after-care service for dealers, service partners, and customers
- Generate revenue through the sale of parts and detergents
- Collaborate across departments to resolve Customer Care issues internally
- Provide technical training for dealers, service partners, and customers
- Attend project-related to Customer Care as necessary
- Implement customer care reporting to enhance customer experience
- Build strong relationships with dealers, service partners, customers, and internal departments
- Minimum high school degree
- Minimum 2 years of similar role experience
- Manufacturing industry experience is a plus
- IT skills: MS Office (Excel, Word, PowerPoint, Outlook)
- Must be a Japanese native speaker, English proficiency is a plus
- Demonstrate customer focus and business spirit
- Effective communication and good interpersonal skills
- Manage stress, be proactive, and make quick decisions
- Problem-solving skills and ability to adapt to change
- Work well in a team and have open-mindedness
- Anticipate, plan, and be organized and rigorous
- Customer-Obsessed
- Trustworthy
- Bold
- Sustainable
- Fair compensation and benefits package
- Flexible hybrid workplaces
- Opportunities for personal development
- Continuous learning
- Diverse, multi-cultural environment
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Accor Osaka, 日本 フルタイム· Company Description · Swissôtel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka's most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway's Namba Station offering direct train access to Kansai International Ai ...
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Accor Osaka, 日本 フルタイム· Company Description · Swissôtel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka's most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway's Namba Station offering direct train access to Kansai International Ai ...
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UNLOCK DESIGN Minoh, 日本 フルタイムWe are Unlock Design, a recruitment agency based in Japan, and the job description below is an opportunity with one of our forward-thinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates, emphasizing their privacy and long-term care ...
Customer Care Laundry System - Osaka, 日本 - Electrolux Professional
説明
CUSTOMER CARE LAUNDRY SYSTEMS - JAPAN at Electrolux Professional Group
About the Job:
In a team based in our Italian headquarters, you will work on innovative Warewashing products, contributing to product development with expert engineers. You will collaborate with product management, laboratory, reliability and quality, purchasing, manufacturing, and customer care. Career progression opportunities are available for high performers in our fast-paced international environment.
About Your Tasks:
Expected Results:
About You:
Required Competences:
About Our Benefits:
