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説明
Support Renewal Rep (Data Management)
Detailed Description
Provide sales support to Oracle premier support sales team.
Responsible for timely renewals for customers/partners in assigned scope.
Validate contracts and prepare quotes timely and accurately.
Processes quote change requests including but not limited to repricing, consolidations (co-terminating) and merges, cancellation...
Resolves all kind of quoting system failures
Ensure on-line/off-line order can be proceeded timely and accurately.
Resolve booking failures and OA (Order Administration) rejections.
Answer queries from stakeholders through RSRs with right business manner.
Responsible for ad-hoc business requests when necessary.
Job Requirements
Good command of Japanese, must be able to communicate and write in English, understand of Mandarin is a plus.
Strong problem-solving skills with high-attention to detail.
Strong communication skills internally and externally
Proven ability to work effectively with and influence diverse stakeholders across Sales, Collection, Global Order Approval teams.
Excellent time management skills with the ability to manage multiple deliverables to tight timelines.
Ability to work under strict procedure and compliance
Good team player to collaborate with other specialization roles.
Qualifications
Bachelor degree or above.
Work experience in sales operations, sales support or data analysis is highly preferred.
Career Level -
Support Renewal Rep (Data Management)
Detailed Description
Provide sales support to Oracle premier support sales team.
Responsible for timely renewals for customers/partners in assigned scope.
Validate contracts and prepare quotes timely and accurately.
Processes quote change requests including but not limited to repricing, consolidations (co-terminating) and merges, cancellation...
Resolves all kind of quoting system failures
Ensure on-line/off-line order can be proceeded timely and accurately.
Resolve booking failures and OA (Order Administration) rejections.
Answer queries from stakeholders through RSRs with right business manner.
Responsible for ad-hoc business requests when necessary.
Job Requirements
Good command of Japanese, must be able to communicate and write in English, understand of Mandarin is a plus.
Strong problem-solving skills with high-attention to detail.
Strong communication skills internally and externally
Proven ability to work effectively with and influence diverse stakeholders across Sales, Collection, Global Order Approval teams.
Excellent time management skills with the ability to manage multiple deliverables to tight timelines.
Ability to work under strict procedure and compliance
Good team player to collaborate with other specialization roles.
Qualifications
Bachelor degree or above.
Work experience in sales operations, sales support or data analysis is highly preferred.
