- Responsible for technical management, operation and maintenance of the network infrastructure
- Acts as Lead in Global and Regional infrastructure projects
- Possesses and applies advanced knowledge of network-related processes and procedures to the completion of complex assignments
- Investigate and resolve problems, inefficiencies, and performance issues
- Evaluate, test, and recommend specific network solutions
- Designs secure network solutions that maximize the sharing of applications, information, and resources across the enterprise
- Defines network business requirements and implements effective global network strategies
- Implementation and ongoing management of routers, switches, firewalls, wireless devices, wan optimizers and load-balancers
- Provides ongoing information to management and peers regarding the general health of the environment, as well as enhancements and innovations
- Keeps updated on industry trends and emerging technologies as applicable to Parexel.
- Keeps IT management abreast of any changes in the technologies that may impact business decisions
- Required to participate in an on-call rotation
- Maintains a reliable network infrastructure for all users
- Works to ensure maximum connectivity to essential systems
- Works closely with other IT Management and technical staff to evaluate and test network products
- Defines, reviews, and maintains detailed hardware/software technical standards, especially related to installation, configuration, management, and maintenance of LAN/WAN systems
- Monitors key system parameters to ensure optimum performance is being maintained
- Assists procurement team with purchases of hardware, software, and services as required
- Highly organized and have clear, concise communication skills
- Ability to function in a Global organization with a flexible and dynamic team environment
- Specific experience is required in implementing and supporting enterprise network technologies, including BGP, EIGRP, MPLS, QoS, Wan Optimization, wireless network solutions, and Cisco IP VPN, among others
- Detailed understanding of advanced network security topics, such as firewalls, data encryption techniques and standards, vulnerability identification and risk mitigation, etc.
- Client-focused approach to work
- Language Skills-Must be fluent in English
- 5+ years of experience in a technical support role for LAN/WAN network systems
- In-depth knowledge of network environments (including providers and services)
- Experience with advanced network diagnostic tools
- Prior relationships with network suppliers or experience working for a supplier
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