- Work with Senior and C-Level clients of end-user companies in a client service role while identifying opportunities to improve the role and client experience.
- Bring product management expertise and link how Gartner can help clients throughout their product lifecycle
- Understand and capture how the client measures value and ensure this is over delivered throughout the life of the contract.
- Drive continues client partnership by understanding client's mission critical priorities, map to Gartner's best resource capabilities and prioritize immediate needs.
- Provide proactive engagement with client at strategic level; owning and maintaining forward-looking engagement plans by leveraging Gartner's deliverables and product capabilities.
- Liaise between Gartner and all members of the client's team to ensure the seamless support of team-level strategic initiatives
- Collaborate with other service delivery teams to handle the most difficult situations to ensure we deliver significant value to clients
- 2+ years' work experience in account management, business analytics or product management role
- Minimum Bachelor's degree with a specialty in either Technology, Computer Science/Engineering or MBA as plus
- Preferably experience in remote delivery and phone interaction with clients
- Able to problem solve with and influence C-Level clients.
- Native level Japanese and business level English language skills
- Positive attitude towards KPIs and targets
- Evidence of over-achieving goals (top 20% performer)
- Show a proven track record of excellence
- Well defined time management and organizational skills
- Demonstrated intellectual curiosity/inquisitive nature
- Technology knowledge
- Demonstrated ability to work well under pressure and good time planning
- Excellent verbal and written communication skills
- Logical thinking mindset
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Anaplan Tokyo, 日本Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and ...
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Anaplan Tokyo, 日本Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and ...
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Amazon Web Services Japan GK Tokyo, 日本 フルタイムクラウドを活用してビジネスの変革を一緒に推進しませんか? Amazon Web Services(AWS)は、急成長するパートナービジネスを加速するために、優秀なテクニカルアーキテクトを求めています。これは、Amazonの世界トップレベルのテクニカルチームに参加し、最高水準のエンジニアたちと共に働きながら、スキルを磨き、最も革新的かつ先進的なテクノロジー企業の1つで更なる発展を遂げる絶好の機会です。 · メインフレームソリューションアーキテクトとして、Amazon S3、Amazon EC2、Amazon RDSなどのAmazonのユーティリティコンピュ ...
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Manager, Sales
5日前
SAS Tokyo, 日本Manager, Sales (Manufacturing & Utility) · Job Locations JP-Tokyo Requisition ID Job Category Sales/Pre-Sales Travel Requirements 25% ■SASとは? · 企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国 ...
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Ansys Tokyo, 日本When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power ...
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Hilton Grand Vacations Shinjuku, 日本Job Description As the Product Strategy Manager, you will be responsible for building product strategy and roadmaps that are aligned to HGV strategy and desired business outcomes. You will play a key role requiring technical experience, strategic thinking and business acumen and ...
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Smartsheet Tokyo, 日本We are seeking a skilled and motivated Sr. Technical Channel Manager to join our team in the Japan region. As a Sr. Technical Channel Account Manager at Smartsheet, you will play a crucial role in supporting our channel partners by providing Product knowledge, Pre-sales support ...
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IFS Tokyo, 日本 フルタイムJob Description · This position is accountable for the Partner-driven sales success of the Japan Market Unit. The overall objective of this role is to achieve or exceed budgeted sales revenues in each financial year. · WHAT WE WANT YOU TO BRING TO IFS Japan · • You have a passion ...
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Account Manager
6日前
InterSystems Tokyo, 日本Job Summary · InterSystems Japan has a new hiring opportunity for an Account Manager to drive sales of our new product, the InterSystems IRIS Data Platform, which Database and Interoperability products certified by Gartner as Leader position. This roll will focus on managing all ...
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SAS Tokyo, 日本Sr Alliance Specialist · Job Locations JP-Tokyo Requisition ID Job Category Alliances and Channels Travel Requirements 25% [Position] Sr Alliance Specialist · Summary: · Responsible for growing the business for SAS with Strategic partners in Japan by designing and executing joi ...
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Square Tokyo, 日本 フルタイムJob Description · We are looking for a Partnerships Lead to oversee Square Partnerships in Japan. Our team's mission is to create an ecosystem that connects partners and sellers, and enables both to build a business on Square. You'll represent Square's brand in Japan and help est ...
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Oracle Tokyo, 日本 Regular EmployeePartners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, ...
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Markforged Tokyo, 日本Markforged (NYSE: MKFG) is reinventing the $1 trillion+ worldwide manufacturing industry so that engineers can build anything they imagine while reducing environmental impact. With the market's most robust 3D printing hardware, software and material solution, a world-class team, ...
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Zendesk Tokyo, 日本 フルタイムJob Description · Our Customer Success team advises and guides our wide array of enterprise customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling thoughtfully through impactful engagements, all passionate about driving busine ...
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Nutanix Tokyo, 日本The Opportunity · Drive accelerated success measured by revenue growth as Senior Channel Sales Manager, industry mindshare/awareness, and customer adoption of ourpartners such as Fujitsu, NEC, Hitachi, and NTT Data.Reporting to the Japan Channel Sales Director, you're accountabl ...
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SS&C Technologies Holdings Tokyo, 日本 フルタイムJob Description · Your Responsibilities: · Work as the primary relationship owner for strategic partners in Japan and be the main point of contact for partners for both deal acquisition and products and service delivery. · Based on the Engage partner program, you will work with p ...
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Minitab Tokyo, 日本Position Description: · The Partner Account Manager (PAM) participates in a virtual account team-selling environment, managing a partner eco-system within a geographic region. Their focus will be fostering key partnerships that are committed to driving both recurring and new bu ...
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DENODO SL Tokyo, 日本Job Description · The Customer Success Manager will act as the main interface point with customers and partners to ensure customer's success using data virtualization in an enterprise environment. Responsible for supporting a group of customers from the business and technical sid ...
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Amazon Japan G.K. - A43 Tokyo, 日本 フルタイムWould you like to be part of a team that drives architectural health across partners? · Amazon Web Services is leading the following significant change in computing and is looking for world-class candidates to increase adoption of Cloud Optimization Success Products and Services ...
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Denodo Tokyo, 日本Job Description The Customer Success Manager will act as the main interface point with customers and partners to ensure customer's success using data virtualization in an enterprise environment. Responsible for supporting a group of customers from the business and technical side. ...
説明
Who we are
Are you looking for a dynamic career with excellent advancement potential at a global market leader? If so, consider Gartner, the world's leading research and advisory company. Gartner delivers the technology-related insight necessary for our clients to make the right business decisions, every day.
What we do
Gartner partners with C-suite executives across all industries to provide market research and best practices and advisory services, enabling them to address their business-critical decisions through data-driven research. Gartner has experienced almost a decade worth of double-digit growth, which demonstrates how Gartner has succeeded in helping businesses navigate their mission-critical priorities.
In the Client Success Partner (CSP) role, associates are responsible for solving sophisticated and complex business problems by applying logic to large client projects and develop creative approaches to solve those tough client problems leveraging the entire breadth of Gartner resources. In addition to these complex job duties, the associate will also collect feedback to write a roadmap for IT development of an application or tool, interview their clients within an assigned territory about the value they are getting and investigate opportunities to gain more value from their Gartner service, as well as study growth and retention by working with large data sets to identify insights.
What you'll do
What you'll need
Who you are
Who are we?
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
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