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    Product Manager, Open API and API Gateway System - Tokyo, 日本 - Rakuten

    Rakuten
    Rakuten background
    フルタイム
    説明

    Description

    :

    Business Overview

    We are the development department that supports Rakuten's founding business, Rakuten Ichiba.

    Rakuten Ichiba, founded in 1997 and continuing to this day, embodies Rakuten's mission of ""empowering people and society through innovation,"" and has created a system that allows people who are good at business to easily open stores beyond the limits of the business sphere, delivering the joy of shopping to users throughout Japan. We are now one of the largest EC companies in Japan.

    Rakuten Ichiba service page

    Department Overview

    Rakuten Ichiba is a place where various merchants gather, and its diversity is what makes Rakuten Ichiba attractive. Our department is responsible for developing and providing tools and services necessary for the operation of each merchant, regardless of their genre, industry, or size, in order to enable the diverse merchants on Rakuten Ichiba to thrive in e-commerce and provide customers with the experience of "Shopping is Entertainment".

    We operate an app store called "RMS Service Square" to support merchant clients in managing their businesses. We also provide assistance to partner companies offering solutions on the platform. Furthermore, we offer APIs to facilitate smooth shop operations and support partners in developing and delivering high-quality solutions. By connecting merchants and partners, we contribute to the success of our merchant.

    Position:

    Why We Hire

    We provide APIs for Rakuten Ichiba merchants and partner companies to manage their stores. While the utilization of APIs is progressing, the usability of APIs, communication with API users, and the definition of roles and collaboration with the internal API team are not yet sufficiently organized. Therefore, we are looking for a Product Manager who can devise and implement strategies to provide better services.

    Upon joining our team, you will be involved in the service and strategy planning, operation, and development of APIs and their gateways used by Rakuten Ichiba merchants and partners. There will also be many opportunities to propose improvements and future visions.

    Position Details

    Job Overview:

    As a Product Manager for the operation of Rakuten Ichiba's OpenAPI and its API Gateway, you will be responsible for establishing the vision, mission, and strategy for OpenAPI, redefining the role of API Gateway, forming agreements with internal API stakeholders, organizing existing tasks, defining future tasks, creating product roadmaps, and managing backlogs.

    Job Details:

    Creating the vision, mission, and strategy for OpenAPI

    Redefining the role of API Gateway and forming agreements with stakeholders

    Organizing existing tasks and defining future tasks

    Competitor research

    Communication with OpenAPI users (external & internal) and service improvement based on their feedback.

    Creating product roadmaps

    Managing backlogs

    Operations and maintenance

    Benefits and Attraction:

    There are opportunities to promote the use of APIs and take Rakuten Ichiba's business to the next level. You can work with internal development teams and stakeholders to improve service and streamline operations.

    Stakeholders:

    Development team, product managers, project managers, security team, and others.

    Work Environment

    You will be joining a team of six members in the API Gateway team, which includes engineers and project managers. You will frequently communicate with the Product Managers of the internal API team to advance work. While the work environment is mainly in English, Japanese (reading and writing) is used for communication with API users.

    Mandatory Qualifications:

    3+ years of experience in web service product management

    Experience in discussing with product teams and stakeholders with different positions, and driving the decision on product direction

    Experience in advancing projects by involving team members and stakeholders

    Experience in project management of web service development

    Experience in creating and prioritizing product backlogs

    Communication with engineers to realize the product backlog

    Discovery of issues in the service operation process and its improvement

    English (Business level)

    Japanese (Business level reading and writing)

    Desired Qualifications:

    Experience in planning, designing, developing, or operating API Gateway and API management

    Knowledge or experience in communication with API users

    Experience in project development and operation using cloud services

    Experience in clarifying product vision and formulating a roadmap for realization with stakeholders

    Experience in setting and analyzing service KPIs, and improving the product based on it

    Experience in devising ways to obtain user feedback and improving the product based on feedback

    Experience in identifying issues based on user hearings and improving the service

    Experience in web service system development

    Management experience of engineers, designers, etc.

    Experience in development in a Scrum team

    Others Information:

    Additional information on English Qualification

    TOEIC 800

    #engineer #producer #productmanager #commerce #RakutenIchiba

    Languages:

    English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)


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