コネクティッドサービスクオリティマネジメント担当(リーダー候補) - Sado
1週間前
Job summary
コネクティッドサービスの事業オペレーションの運用/保守/改善の責任者として事業運営をリードし、サービス品質の維持・向上に責任を持ちます。顧客の声を基に日々の運営で見えてくる課題や改善点を抽出し、より良いサービスへ進化させる役割です。- サービス運営全体の統括、状況把握と課題抽出
- 改善策の立案と関係部署との調整・推進
- サービス品質のモニタリングと評価、改善活動
求人説明
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