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    Senior Manager, Patient Program - Tokyo, 日本 - Alexion Pharmaceuticals

    Alexion Pharmaceuticals
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    フルタイム
    説明

    This is what you will do:

    The Patient Program Manager will report to the Patient Program Lead and will be responsible for the creation and management of patient and family materials for rare disease patients and families in the Japan Medical Affairs Division, as well as the operation of the PSP.

    Unlike other chronic diseases, rare diseases have a complex and long patient journey, and the members of the Patient Program are expected to provide patients and families suffering from rare diseases with correct information as soon as possible and various support programs during the treatment phase. We do not only provide information, but also collect and analyze data obtained from Alexion's various assets in order to find insights for each disease. Based on these insights, we will work with our colleagues in Medical Affairs to fill unmet needs and close the medical gap.

    You will be responsible for:

  • Our work will be executed as a tactical plan based on Medical Affairs' disease strategy.
  • Management of disease awareness website. Creation of new contents (promotion of proper understanding of diseases, creation of patient stories based on interviews with patients and their families, provision of new information on pain points specific to each disease area), and maintenance of existing contents.
  • Setting and monitoring of KGI and KPI for each
  • At the same time, in handling a variety of digital assets, the candidate will be required to understand and operate in accordance with Alexion's privacy policy and personal information protection regulations.
  • In the course of performing his/her duties, the candidate will be required to interact with a number of internal stakeholders. TA Head of Medical Affairs, Medical Lead, MSL, Medical information, Medical Operation, marketing staff for each disease, sales department, legal department, compliance department, IT department, commercial excellence department, etc.
  • In order to produce each content, we are required to work with many production companies. Quality management, budget management, and time management are required within a set budget.
  • We regularly collect and analyze various data obtained from each asset. Data can come in a variety of formats. For example, data obtained from web analytics, natural language obtained from Patient Support Program (anonymized), etc. Metadata analysis and text analysis using natural language processing may also be performed. (This will be done with specialized external stakeholders).
  • We may also consider introducing customized assets deployed by Global Patient service to Japan.
  • In order to achieve our goals, we are not bound by stereotypes, but will consider new approaches and collaborate with a variety of different industries.
  • You will need to have:

  • Advanced degree in life sciences, MBA, PhD is a plus
  • Experience in medical affairs is a plus
  • Strong interest or concern for rare diseases.
  • Basic knowledge of local pharmaceutical regulations is mandatory
  • Excellent project management skills
  • Ability to work in a complex environment
  • Excellent communication skills with proven ability to deliver impactful presentations
  • Good analytical skills as applied to medical, scientific, and various data.
  • Ability to motivate and influence others
  • If you do not have experience in a pharmaceutical company, experience in executing digital strategies based on the customer journey in the B to C and experience in project management is a plus.
  • Japanese fluent level, English business level
  • Date Posted

    15-4月-2024

    Closing Date

    Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact . Alexion participates in E-Verify.



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