Field Service Engineer - Tokyo, 日本 - RL People

説明

Do you want to work for a company that is changing the world of reverse logistics and contributing to the development of the circular economy?

This is your opportunity to take the next step in your career and join a growing engineering team with plenty of scope for future progression.

In this role you will join a cutting edge provider of AI driven diagnostics software and robotics automation for reverse logistics in the mobile industry. You will help customers optimise their usage of innovative testing machinery through ongoing testing, maintenance, repairs, and training.

What you'll be doing

• Help customers optimize their usage of our products/robotics to meet their technology and business requirements while overcoming challenges
• Educate customers on best practices, useful features, and opportunities to optimise performance
• Troubleshoot and resolve complex software and hardware issues, replicating customer environments and network problems as needed

What you need

• Ability to speak both Japanese and English
• BS in computer engineering or related field
• Electrical and mechanical engineering experience
• Working knowledge of computer science fundamentals (Git, Linux, SQL, Python, etc)
• Ability to travel within the Greater Tokyo area (50%)