Operations Officer - Osaka, 日本 - World Courier K.K. Japan

説明

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Ce que vous ferez

POSITION SUMMARY:

Under general direction of the Operations Team Leader, the overall purpose of this position is to work proactively as a member of the operations team in providing a customer focused service responsible for:

Performing operational functions effectively and efficiently, and in accordance with World Courier Global and Japanese policies and procedures and regulatory requirements, which includes:

Preparing and executing customer shipments for air export and import, utilising the company's shipment processing systems and completing regulatory clearances;

Monitoring shipments in transit, initiating effective action as necessary to rectify issues;

Linking with the airlines and WC brokers as required.

Shipments airlines booking; Controlling our Air freight levels

Assisting with answering telephone calls as necessary.

Actively supporting other functional areas of the business as required. Any other duties as directed by the Osaka associate Manager or Operations Manager Ensure that shifts -including week end shifts when applicable – are established in agreement with the Osaka associate Manager / Operations Manager

PRIMARY DUTIES AND RESPONSIBILITIES:

Export Ops Function

Utilize appropriate company shipment and export processing systems:

Update and finalise jobs:

Enter applicable information and charges

Check customer export documents and attach to job

Complete international carrier's Mawb and other associated documents

Complete company's Declaration of Security

Complete and transmit FWB (Mawb) and FHL (Hwb) information to carrier (if applicable)

Post flight shipments

Ensure all shipments are checked prior to driver delivering to international carrier:

Confirm shipments comply with security and regulatory requirements

Confirm shipments are packed, labelled and marked correctly

Import Function

Handle import shipment by communicating with client. Provide professional support to client for import regulation. Arrange import clearance by providing relevant documentation to a custom broker Arrange import quarantine. Ensure the required documentation and/or procedure is followed. Communicate with colleagues in overseas office for smooth transport.

Dispatch Function

Arrange for drivers (pickup / delivery) Check the planned departure or arrival times of flights Manages the store-room (packaging, supplies, cooling-media, etc) Check correctness and completeness of consignment during pickups/deliveries Check the best route available for a timely delivery/pickup Keeps the assigned vehicle clean inside and outside. Must execute regular pre-trip inspections. Assure that all tasks assigned to driver are fulfilled in a correct and timely manner. Ensue to manager stocks including PCM(Phase Change Material) conditioning

General function

Constantly monitor operations email:

Manage all communication responding to customers and where appropriate,

immediately forwarding emails to other personnel

Utilize appropriate company shipment processing system:

Constantly monitor and manage all communication via job notes

Notify consignees of pending shipments, confirming import and delivery details

Update jobs by entering appropriate information and charges and attaching all applicable import documents.

Organize shipment collections liaising with customers and domestic agents Acquiring and maintaining knowledge and understanding, and complying at all times with:

Company Code of Conduct and Policies;

World Courier global and WC Japan policies and procedures relevant to the position;

Company security requirements and health & safety system:

Reporting all security breaches and incidents in a timely manner.

Taking all practical steps to ensure own safety and the safety of others while at work; reporting all accidents and incidents in a timely manner.

Ensure compliance with relevant WH&S legislation and that any issues are identified and actioned in line WC Japan policy. Actively promote a culture that follows the AmerisourceBergen Values

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

À quoi devraient ressembler vos antécédents

POSITION SUMMARY:

Under general direction of the Operations Team Leader, the overall purpose of this position is to work proactively as a member of the operations team in providing a customer focused service responsible for:

Performing operational functions effectively and efficiently, and in accordance with World Courier Global and Japanese policies and procedures and regulatory requirements, which includes:

Preparing and executing customer shipments for air export and import, utilising the company's shipment processing systems and completing regulatory clearances;

Monitoring shipments in transit, initiating effective action as necessary to rectify issues;

Linking with the airlines and WC brokers as required.

Shipments airlines booking; Controlling our Air freight levels

Assisting with answering telephone calls as necessary.

Actively supporting other functional areas of the business as required. Any other duties as directed by the Osaka associate Manager or Operations Manager Ensure that shifts -including week end shifts when applicable – are established in agreement with the Osaka associate Manager / Operations Manager

PRIMARY DUTIES AND RESPONSIBILITIES:

Export Ops Function

Utilize appropriate company shipment and export processing systems:

Update and finalise jobs:

Enter applicable information and charges

Check customer export documents and attach to job

Complete international carrier's Mawb and other associated documents

Complete company's Declaration of Security

Complete and transmit FWB (Mawb) and FHL (Hwb) information to carrier (if applicable)

Post flight shipments

Ensure all shipments are checked prior to driver delivering to international carrier:

Confirm shipments comply with security and regulatory requirements

Confirm shipments are packed, labelled and marked correctly

Import Function

Handle import shipment by communicating with client. Provide professional support to client for import regulation. Arrange import clearance by providing relevant documentation to a custom broker Arrange import quarantine. Ensure the required documentation and/or procedure is followed. Communicate with colleagues in overseas office for smooth transport.

Dispatch Function

Arrange for drivers (pickup / delivery) Check the planned departure or arrival times of flights Manages the store-room (packaging, supplies, cooling-media, etc) Check correctness and completeness of consignment during pickups/deliveries Check the best route available for a timely delivery/pickup Keeps the assigned vehicle clean inside and outside. Must execute regular pre-trip inspections. Assure that all tasks assigned to driver are fulfilled in a correct and timely manner. Ensue to manager stocks including PCM(Phase Change Material) conditioning

General function

Constantly monitor operations email:

Manage all communication responding to customers and where appropriate,

immediately forwarding emails to other personnel

Utilize appropriate company shipment processing system:

Constantly monitor and manage all communication via job notes

Notify consignees of pending shipments, confirming import and delivery details

Update jobs by entering appropriate information and charges and attaching all applicable import documents.

Organize shipment collections liaising with customers and domestic agents Acquiring and maintaining knowledge and understanding, and complying at all times with:

Company Code of Conduct and Policies;

World Courier global and WC Japan policies and procedures relevant to the position;

Company security requirements and health & safety system:

Reporting all security breaches and incidents in a timely manner.

Taking all practical steps to ensure own safety and the safety of others while at work; reporting all accidents and incidents in a timely manner.

Ensure compliance with relevant WH&S legislation and that any issues are identified and actioned in line WC Japan policy. Actively promote a culture that follows the AmerisourceBergen Values

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Ce qu'Cencora offre

Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l'offre de programmes d'avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l'ensemble de nos associés.

Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l'entreprise, tandis que d'autres sont offerts par les cotisations des associés. Les offres d'avantages sociaux spécifiques peuvent varier selon l'emplacement, le poste ou l'unité d'affaires.

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