Food & Beverage Staff - Shima, 日本 - AMAN

説明

At Aman we are

on a mission to create the world's ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests' perspectives and daily lives. To achieve our ambitions, we capitalize on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the 'Aman way of life' – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.

Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.

Act like owners – taking the charge, leading by example and an immense sense of pride in their work.

Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.

RESPONSIBILITIES

Provide quality food and beverage service to all guests as well as assuring that guest satisfaction standards are consistently attained.

KEY DUTIES AND RESPONSABILITIES:

Assist servers in serving food and beverage items, especially to large groups of customers

Ascertain that all condiments and other supplies such as napkins and extra cutlery items are available within the dining room

Maintain cleanliness of the dining area, making sure that all tables, chairs and surfaces are properly cleaned and sanitized

Place crockery and cutlery on tables and ensure that glassware is properly placed

Interact with customers in a proper manner, gauging their requirements and communicate the same to servers and waiters

Follow up on customers' orders to ensure timely and accurate delivery of food and beverage items

Refill customers' water glasses and take additional orders for drinks and starters

Present customers with menus and assist them in making informed choices according to their specific tastes

Observe customer activity within the restaurant and clear tables of dirty dishes as soon as they leave

Present customers with checks at the end of their dining experience and ensure that change and receipts are returned

Looking well-groomed and neatly dressed consistently to reflect positively on the employer

Paying attention to detail, such as placing orders exactly to customer specifications

Listening carefully to determine the desires of patrons and act accordingly, such as figuring out the right level of pinkness for a steak

Maintaining politeness and positivity, especially when dealing with rude or disgruntled patrons

Multitasking in order to serve the needs of various diners at the same time

Interacting sufficiently with customers to build goodwill and attend to their needs, but also being sensitive about giving people their space

QUALIFICATIONS

ESSENTIALS:

Languages:

Verbal and written proficiency in Japanese

Basic English

Others:

Computer knowledge

Excellent communication skills

DESIREBLES:

Sense of humour

Maturity

Enjoys Food and Beverage service

Likes meeting people