- Maintains confidentiality of all beneficiary information
- Provide briefings and educational information sessions as needed
- Process registration of TRICARE beneficiaries in the Composite Health Care System (CHCS)
- Process enrollments, disenrollment, and portability transfers using the Defense Online Enrollment System (DOES)
- Process and correct enrollment discrepancies between CHCS and DOES
- Assign primary care managers to TRICARE beneficiaries
- Verify eligibility information for remote beneficiaries
- Provide education and enrollment information to beneficiaries on the phone and in person
- Assist walk-in beneficiaries with enrollments and inquiries
- Handle faxed enrollment forms
- Research and interpret benefits, policies, and procedures to military staff, remote site points of contact, and other resources
- Maintain electronic system/paper files and data integrity
- Provide customer support to the Military Treatment Facility Commander and/or the TRICARE Area Office staff as directed by the TOP Regional Lead, Deputy Program Manager, or Program Manager
- Serve as liaison between the TRICARE Regional offices and TRICARE beneficiaries for transitional/portability assistance
- Collect, process, retrieve, and disseminate transfer information to support the TRICARE active-duty portability process
- Conduct off-site briefings such as enrollment briefings, fairs, or other functions when directed by the TOP Regional Lead
- Determine the appropriate assistance levels and when forward a call or other referrals are needed to address the beneficiary's question
- Complete all responsibilities and duties in accordance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines to include proper handling of Protected Health Information
- Complete on a timely basis and comply with and all required HIPAA, Leidos, and other training and refresher courses
- Maintain required system accounts
- Adhere to the dress code at the TSC
- High school diploma or GED
- Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee
- Must be a US Citizen to be considered for this position
- Be eligible for and maintain ADP II/IT II clearance
- Three years' cumulative experience in the following areas: Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment Experience in a medical or clinical environment Experience with the CHCS or civilian healthcare computer system and in processing medical claims Experience in a public environment
- Be fluent in English
- Proficient in written and oral communications
- Possess effective presentation skills
- Computer literate with Internet research experience
- Proficient with Microsoft Office 2010 or later applications—Word, Excel, PowerPoint, and Outlook
- Ability to respond tactfully with people on the phone and in person
- Ability to work independently and under general supervision
- Excellent organizational skills and time management skills
- Detail oriented
- Ability to multitask
- Associate degree is preferred
- Knowledge of TRICARE Overseas programs, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and CHCS.
-
AuPair Okinawa, 日本 フルタイムGreetings,We are a culturally diverse family residing in Okinawa, Japan, along with our children whose ages range from 1 to 6 years. The family dynamic includes a Japanese mother and a father of African descent. Our home is situated roughly 25km from Naha, the principal city of O ...
-
Site Technician
6日前
ActioNet Okinawa Prefecture, 日本Description · ActioNet is looking for a Site Technician with an Active Secret Clearance for the Defense Program, located in Kadena AB, Okinawa, Japan. · Summary: · In this role, you will be responsible for supporting daily IT operations for DoDEA Schools in Okinawa, Japan. · ...
-
Regional Manager
4日前
Three Saints Bay, LLC Okinawa Prefecture, 日本GVI, Inc, a subsidiary of Three Saints Bay, LLC and a Federal Government Contractor industry leader, is seeking an experienced Regional Manager to provide leadership and direction at Camp Hansen, Okinawa, Japan. · Position Responsibilities: · Primary point of contact with the ...
-
Navy Federal Credit Union Okinawa Prefecture, 日本 フルタイムTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perf ...
-
Sanford Federal Inc Okinawa Prefecture, 日本SAFRO Corp, (SAFRO) headquartered in Williamsburg, VA. Is a premier, Service-Disabled Veteran Owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management systems support, as well as b ...
-
Navy Federal Credit Union Okinawa Prefecture, 日本 パートタイムTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perf ...
-
Department Of The Army Okinawa Island, 日本 フルタイムSummary · About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of D ...
-
Medical Translator
1週間前
Sanford Federal Inc Okinawa Prefecture, 日本Job description · Sanford Federal Inc. (DBA Far Group) headquartered in Stafford, VA., is a Service-Disabled Veteran Owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management system ...
-
PrimeTech International, Inc. Okinawa Prefecture, 日本Job Title: · Corrosion Service Technician · Location: Okinawa, Japan · Job Summary · Perform applicable safety procedures including using PPE · Operate CPC application equipment including compressors, application guns, grinders, vacuums, etc. · Application of CPCs on various type ...
-
Goldbelt, Inc. Okinawa, 日本 Regular フルタイムOverview · Accelerating the delivery of care and providing superior force health readiness across the Military, Federal, and Civilian landscapes. Taku is committed to providing transformative and comprehensive health operational capabilities to support customers across scientifi ...
-
Field Technician
3日前
ST2 ManTech Advanced Systems Intl Okinawa, 日本 フルタイムSecure our Nation, Ignite your Future · ManTech is seeking a Field Technician (CI/HUMINT) to join our team in our USMC customer in Okinawa Japan, This position requires an ACTIVE DoD TS/ SCI Security Clearance. · ManTech International Corporation provides innovative engineering ...
TRICARE Beneficiary Services Representative-Okinawa, Japan-C - Okinawa Prefecture, 日本 - 00100 LEIDOS, INC.
説明
Are you looking for your next "great mission" professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? Leidos has the perfect job for you
The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every person we support Leidos offers great benefits: competitive PTO packages, 10 paid federal holidays, flexible schedule, college tuition and technical certification assistance, on the job training support, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and sharing great talent with us
As part of the Leidos team, you will provide Beneficiary education and enrollment support services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). You will also provide specific services to all TRICARE eligible beneficiaries including customer support and assistance, beneficiary education, assistance in claims, appeals and grievances processing and healthcare support services designed to assist DHA in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. This great job opportunity makes a difference for so many of our valued military families
WHAT YOU WILL BE DOING:
FACTORS FOR SUCCESS:
HOW TO STAND OUT FROM THE CROWD:
PREFERRED:
Apply today to learn more about how you can support this worthwhile mission.
Pay Range:
Pay Range $28, $51,700.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
