Senior Manager, Operating Expense - Tokyo, 日本 - Coca-Cola

説明

Senior Manager, Operating Expense (OPEX) Controller - Japan & South Korea (Individual Contributor Role)

Location: Tokyo

The Coca-Cola Company is a 135+ years old total beverage company, offering over 500 brands in more than 200 countries and territories. We're constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We're also working to reduce our environmental impact by replenishing water and promoting recycling. With our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide.

Learn more at Coca-Cola Journey at

This position manages Operating Expenses (Employee Cost Planning and Other OPEX) for Report to Forecast (RTF) service line and other related financial analysis for the Operating Unit (OU)

Position Overview

This role is responsible for Service Delivery of Operating Expenses (Employee Cost Planning and Other OPEX) for the RTF (Report to Forecast) service line supporting Japan & South Korea Operating Unit. This role be the key contact for the opex management for the operating units within the region and will be networked with the OPEX COE within Report to Forecast (RTF) and other areas of Financial Services and People Services. This role will be supported by an extended team of managed service providers.

This role is responsible for understanding insights and information provided to the operating units, ensuring quality of the service for the specific region supported, and ensuring standards and consistency of information output for business consumption for our stakeholders in the OPEX area

What you'll do for us

• Responsible for the financial planning (business plan and rolling estimates) of Operating Expenses (Employee Costs and All Other Costs) for a specific OU,
• Oversees a team of OPEX (Operating Expense) managers/analysts (at a third-party MSP (Managed Services Provider)) who handles the financial planning activities namely --- construct of the operating expense plan/budget/forecast based upon business direction and input, financial systems administration of the plan/budget/forecast, variance analyses across relevant comparative periods, communication with various stakeholders that inform the construct of the plans/budgets/forecasts, as well as generating insights about OPEX that influence decision-making and provide some input to the risks and opportunities process.
• Maintains the primary business relationship with the OU Financial Planning and Competitive insights team for the OPEX line in the P&L, and therefore leads OPEX discussions with them.
• Reviews periodic OPEX plans/budgets/forecasts, ensuring completeness, reasonable accuracy, and relevance of information, supporting the Operating Unit in effectively monitoring and controlling their respective OPEX results.
• Manages issue escalations coming from the team or from the Operating Units, with the goal of resolving the issues reported within a reasonable timeframe.
• In close collaboration with the OPEX COE, the role provides data and process guidance to the MSP team and the Operating Units as needed to comply with standards, reporting rules, submission requirements, and timelines.
• In close collaboration with the OPEX COE, the role tracks service levels and key metrics to ensure effective performance management, and drives actions resulting from them, for the resolution of issues or process/performance improvement. Some service level commitments include:
• Timely delivery of operating expense plans/budgets/forecasts and related management reports based on agreed upon due dates as well as set submission deadlines;
• Reasonably accurate operating expense plans/budgets/forecasts and related management reports based upon business direction and input alongside fundamental financial assumptions;
• Forecast accuracy level is maintained within an agreed upon performance measure; and OPEX dashboard reports reflect relevant information and contain (but not limited to) business-related insights, trends, historical rates, ratios, comparatives, productivity points, and other details that are necessary to support key business decisions on OPEX.
• In close collaboration with the OPEX COE the role ensures adherence to SOPs (standard operating procedure) and recommends changes to improve the effectiveness of business support processes, enhancing quality, speed, and efficiency of output.
• Enforces guidelines/protocols and ensures compliance with them including data confidentiality where applicable.
• Together with the COE team, leads the implementation of necessary controls, as well as system or process changes to address service delivery gaps or issues (both within the company and with the MSP).
• Coordinates as necessary with relevant parties to action solutions delivery.
• In partnership with the MSP, identifies opportunities to globally standardize and simplify processing and reporting activities under the service scope. Leads discussions with stakeholders where needed to implement prioritized initiatives to realize said opportunities.

Internal and External Communications

• Communicates primarily with senior management internal company stakeholders with regard to OPEX performance and the underlying processes and activities supporting the generation of OPEX plans/budgets/forecasts pertaining to the geographies/groups in scope. Internal company stakeholders include members of the Corporate Controller's Group, Center Function and Operating Unit Finance Directors and respective teams, as well as Platform Services-Financial Services leadership.
• Also communicates with various senior leaders/functional leaders as needed to resolve issues pertaining to OPEX financial planning.
• Communicates with and manages an external MSP team responsible for the execution of financial planning activities.
• Communicates with peers in Global Finance and Platform Services teams to facilitate collaboration, alignment, and the optimization of processes and service delivery.

Summary of Innovation and Complexity Required

• Manages the OPEX financial planning activities pertaining to a specific OU
• Managing the OPEX financial planning activities of the above group requires an understanding of the employee/associate headcount supporting these businesses and markets, the nature and sources of operating expenses across multiple countries and across OPEX lines/accounts, foreign currency implications, risks and opportunities, as well as the financial systems (i.e., SAP GL, Hyperion, HFC, Workday, and the like) and data elements and policies that support financial reporting (i.e., profit center hierarchy, GL accounts structure/hierarchy, currency neutralization, etc.).
• To be effective in the role, this manager must be able to influence and partner with various stakeholders to align expectations, timelines, deliverables, and priorities amidst multiple demands, time pressures, and business changes.
• Requires broad knowledge of finance policies and systems as well as shared services operations and structures.
• Demonstrates strength in solving complex problems, ability to drive actions from multi-variable analyses and insights, good judgment, and decision-making competencies. Exhibits leadership and growth behaviors, is solution-oriented, and promotes an environment conducive to creative thinking, innovation, and rational risk-taking.
• Promotes standardization and simplification as well as best practice-sharing across constituencies to raise overall organizational effectiveness.

Qualifications and Requirements

• At least 7 years of solid related work experience leading business planning, financial planning, or management accounting areas involving influencing, communicating effectively, and managing the business needs of senior leaders across different functions or markets.
• Virtual management across cultures and time zones.
• Experience in a multinational company with a global footprint.
• Strong demonstration of business acumen, financial competency, language fluency, effective communication, systems proficiency, change adaptability, flexibility, being able to operate in ambiguous situations, people management, business partnership and collaboration, and innovation.

What We Can Do For You

You will be part of the Finance Hub team where teams are the new heroes and our leaders are expected to be role models, set the agenda and help people bring their best. We are delivering against our global purpose, of refreshing the world and making a difference.

We offer:

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.
• International Experience: Become part of international projects and work along multicultural teams, through our global network.

We want to build together with you the Finance Hub of the future.

As Platform Services Finance Hub, we do not follow a rigid location strategy, though we have assigned preferable locations for new roles based on business and compliance requirements. Candidates located outside these preferred areas are invited to apply and each application will be reviewed individually, based upon the requirements of the position and local compliance/regulatory guidelines.

Skills:

Agile Methodology; Leadership; Microsoft Office; Communication; Strategy Development; Problem Solving; Scorecards (Inactive); Business Intelligence (BI) Analysis; Generally Accepted Accounting Principles (GAAP); Project Management; Financial Forecasting; Data Modeling

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.