Support Escalation Engineer - Tokyo

Netskope's customers include some of the largest Fortune 500 companies. You will be the primary point of contact for dealing with top-class IT administrators. · Own and drive escalated support issues. · Work on critical incident response tasks as required. · ...

+ With more than 45,000 employees and partners worldwide, · the Customer Experience and Success (CE&S) organization is on a mission... · You review, investigate and solve customer technical issues... · ...

Overview · To empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services. · ...

We drive cross-company alignment and execution ensuring we consistently exceed customers expectations in every interaction whether in-product digital or human-centered CE S organization builds trust confidence for every person organization through delivering a seamless support ex ...

Illumio is the leader in ransomware and breach containment, · redefining how organizations contain cyberattacks and enable operational resilience. · Poweded by the Illumio AI Security Graph, · our breach containment platform identifies and contains threats across hybrid multi-clo ...

We drive cross-company alignment and execution ensuring we consistently exceed customers' expectations in every interaction whether in-product digital or human-centered. · We're looking for people with a passion for delivering customer success As a Technical Support Engineer you ...

About Agoda · We bridge the world through travel. · Maintaining our position requires an incredible amount of data, · a superior IT infrastructure, · and world class talent to bring it all together. · ...

+escapate point for 1st level and 2nd level teams · Provide in-depth 3rd level hardware and software troubleshooting, ie BSOD (Blue Screen) and Driver issues. · Escalating and working with other teams/vendors as necessary · Manage devices via Enterprise systems management.+Mon ...

We are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. · ...

This position will allow you to accelerate your career growth by honing your problem-solving skills in a customer-facing service role.We are looking for people with a passion for delivering customer success. · ...

We help customers and partners resolve their issues quickly, prevent future problems from occurring, · delivering a seamless support experience. · ...

Agoda is looking for a Global Technical Escalation Engineer / Bangkok Based. This position sits within a fast-paced environment where innovation and creative thinking matter; where passion for new technology applied in creative ways drives us to constantly improve customer experi ...

We are passionate about empowering data teams to tackle the world's most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. · ...

We are passionate about empowering data teams to tackle the world's most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. · ...

L1 technical support engineer providing basic system application and network-related issues to end-users. · ...

This is an entry-level technical support role where you will provide L1 support for end-users and monitor system alerts and logs. · ...

The Technical Support Engineer is responsible for providing high-quality technical support services to client's worldwide customers primarily in the English language. · ResponsibilitiesProvide technical support for client's products · Respond to customers and prospective custome ...

AsaMissionCriticalServices Solutions Engineer,youwillownourcustomerissuesandhelpimprovecustomerexperiences. · Resolve customer production deployment issues ensuring product readiness and availability. · Triage and manage critical technical escalations including platform outages a ...

This role involves leading a team dedicated to building and operating the safest, most secure, and highly available cloud infrastructure. · Lead and develop a team of 8-12 data center technicians. · Drive operational excellence through established frameworks. · ...

The Service Manager is responsible for overseeing the quality and performance of customer-facing services. · This role ensures service delivery excellence drives continuous improvement and enhances customer satisfaction · The Service Manager collaborates closely with application ...