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Chiba

    Manager, Business Continuity and Crisis Management - Chiba, 日本 - QVC

    QVC
    QVC Chiba, 日本

    20時間前

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    フルタイム - Regular
    説明

    Manager, Business Continuity and Crisis Management

    Reporting to the Global Business Continuity & Crisis Management Lead, this position provides leadership, strategic direction, and management of the Business Continuity Program (BCP) supporting Asia Pacific QVC markets and select business lines globally. This position is based in Japan and manages the Asia/Pacific BCP program.

    The primary focus of this role is to manage the BC APAC program that identifies critical business processes, prioritizes associated risks, and develops plans and preparedness strategies to mitigate risks resulting in minimal operational disruptions. The position works closely with key stakeholders to ensure achievable business continuity, crisis management, and emergency management milestones are established, communicated, and achieved on time.

    Responsibilities:

    • Coordinate the implementation of the Business Continuity Program in Asia Pacific and the U.S. for select business areas.
    • Develop business impact analysis, recovery strategies, and continuity plans in collaboration with BC champions and owners.
    • Plan and conduct training and testing activities.
    • Develop and maintain appropriate incident management, crisis management, and other related plans.
    • Support ongoing coordination, training, and exercise activities to maintain incident response capabilities.
    • Collaborate with appropriate teams to support the activation of incident and crisis management plans.
    • Work closely with senior leaders to ensure organizational readiness, promote awareness, and enhance response capabilities.
    • Support the deployment and maintenance of global BC programs.

    Requirements:

    • Bachelor's degree required.
    • Excellent communication skills.
    • Effective team leadership skills.
    • Computer skills (Excel, Access, Word, Visio).
    • Availability to work outside regular hours for incident response activities.
    • Strong practical knowledge of BC, crisis management, and incident response procedures.
    • Over 5 years of experience in a position with increased responsibilities in BC.
    • Fluency in English and Japanese required.
    • Strong decision-making skills in crisis and non-crisis situations.

    Location:

    • Chiba, Japan


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