Implementation Specialist - Tokyo, 日本 - iCapital

    iCapital
    iCapital Tokyo, 日本

    2週間前

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    説明

    Responsibilities

    As a Vice President – Implementation Specialist , you will be supporting multiple projects and tasks concurrently. This may include:

  • Learn and support all interfaces on the iCapital platform; develop in-depth understanding of the platform and proactively identify issues and areas for improvement.
  • Work with senior team members to scope, prepare and manage detailed and technical implementation tasks and responsibility lists for timely and successful platform & fund launches for our Japanese clients.
  • Work with senior team members to support the launch of new clients & funds: Configure bespoke platform settingsManage user setupMap offering documentsTest setup prior to release
  • Handle internal and external client platform update requests via the team's ticketing system
  • Lead efforts to implement and troubleshoot integration connections between clients, vendors, and iCapital
  • Project manage data integrations with clients/vendors.
  • Build strong internal relationships within iCapital and work closely with other teams (Product Origination, Platform Implementation, Client Success, Marketing, Legal & Compliance, Technology, etc.) to achieve the best client outcomes and successful long-term client relationships.
  • Qualifications

  • Academic and/or professional qualification: B.Sc in computer or related fields
  • 8+ years of work experience in business integration, project technology implementation
  • Experience with technical platform integration in the Financial Services industry (analyzing system workflows and business process flows)
  • Ability to quickly learn new business operations, processes, and procedures
  • Demonstrate initiative, passion and willingness to roll up one's sleeves, get the job done, and a desire to work in a fast-moving entrepreneurial environment
  • Proven ability to manage fast-paced projects and different client stakeholders with attention to detail
  • Strong work ethic and high degree of accountability
  • Excellent written and verbal skills in English and Japanese