Field Technical Support Specialist, Poly - Tokyo, Tokyo
1ヶ月前
Job summary
Poly's video conferencing system technical support for corporate customers. Resolve customer issues by checking product logs, verifying workarounds and proposing them to customers.
Responsibilities
- Apply advanced technical knowledge to operate one or more technology areas (e.g. VoIP or H323 Video, Microsoft Teams Rooms/Zoom Rooms) or customer groups that are critical or high-risk.
- Integrate technical knowledge and business understanding to create solutions for customers.
求人説明
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