TUN JIE TAN

Experienced, innovative and dedicated Consultant and IT Engineer proficient in M365 products and technologies with over 5 years of experience working closely with Japanese clients and stakeholders to meet business goals and exceed expectations. Experienced in system design, coding, testing, and maintenance and operation. Adept in dealing with and overcoming novel complex issues and challenges. I am passionate about technology and eager to learn new skills and knowledge.

[Work Experience]

Senior Analyst

Avanade Japan K.K.
Permanent. 2018 - Present

- Specializes in projects that implement/ utilize M365 products such as: On-Premise SharePoint, SharePoint M365, Power Apps, Power Automate, Power BI, Active Directory and Azure Active Directory.
- Consult, design, plan, propose, communicate, and implement projects that fulfill client and stakeholder’s business and technology requirements and needs in B2B settings.
- Lead team in consulting, designing, planning, proposing, communicating, developing, testing and operations and maintenance for projects using Power Platform such as Power Apps, Power Automate, Power BI, etc.
- Lead team in handling user inquiries involving difficult situations and novel issues.
- Lead and manage creation of manuals and knowledge base for development, maintenance, and operations projects.  
- Research, analyze, identify, recommend, and implement solutions to solve novel issues that arise in projects.
- Design and develop apps and workflows solutions to best fulfill client and stakeholder’s business needs.
- Lead and manage offshore teams in user tech support, maintenance and operations regarding SharePoint and Azure Active Directory.
- Provide technical guidance and carry out troubleshooting for end users regarding SharePoint and Azure Active Directory.
- Plan, provide technical support and perform SharePoint migration from SharePoint 2013 to SharePoint Online.
- Keep abreast of technological trends and developments. 

System Engineer 

Hitachi Government & Public Sector Systems 
Full-time. Apr 2017 - Dec 2017

- Lead role in the team on resolving app related bugs and system errors. 
- Implement prototype web app which used HTML, Javascript and SQL.

[Skills] 
· SharePoint · Microsoft Power Apps · Microsoft Power Automate · Microsoft Power BI · C# · C (Programming Language) · Powershell · Java · JavaScript · HTML · Cascading Style Sheets (CSS) · system design, coding, testing and maintenance and operation roles · Client facing · Azure Active Directory (AAD) · Active Directory (AD)

[Proficient Language]
· Bahasa Malaysia · Japanese · Chinese · English

[Certifications]
- Microsoft 365 Certified: Teams Application Developer Associate MS-600 
- Microsoft 365 Certified: Fundamentals MS-900 
- Microsoft Certified: Azure Fundamentals AZ-900 
- Fundamental Information Technology Engineer Examination

Master of Engineering - MEng, Computer Science and Engineering @Akita University