Front Office - Kyoto, Kyoto - Hyatt Regencyに関連する現在の仕事

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  • Front Office - Kyoto, Kyoto - Hyatt Regency

    Hyatt Regency
    Hyatt Regency Kyoto, Kyoto

    2ヶ月前

    ¥450,000 - ¥550,000 (JPY) 1年につき *
    説明

    Organization- Hyatt Regency Kyoto
    Summary
    This position requires English and Japanese Language Skills.

    *ハイアット リージェンシー 京都は、歴史と伝統を今に伝える緑豊かな東山七条に位置しています。*

    *現代と伝統的な和のホスピタリティが調和した温かく優雅で心地良いホテル運営を目指し、国内外のお客様と地域の皆様に愛されるホテルを目指しています。*

    「ケアの心」をもち、リージェンシーブランドのパーソナリティ「
    Trustworthy
    」「
    Approachable
    」「
    Visionary
    」を育み、私達と一緒に「本物のおもてなし」を創ってくださる方を募集します。
    フロントオフィス(チームリーダー・
    GSS
    ポジション)
    *チェックイン・チェックアウト業務*
    :****
    ゲストの到着時に温かくお客様をお迎えいただき、円滑にチェックイン手続きを行います。

    明細書の内容について適切なご説明を添えて、チェックアウト手続きをサポートします。

    *ゲストへのお手伝い*
    :****
    ゲストが快適に滞在いただけますよう、施設・部屋の案内やアメニティの提案、観光スポットのアドバイスなどさまざまなお手伝いをします。

    *ゲストからのご要望への対応*
    :****
    ゲストが何かご要望や問題を抱えられた場合、ケアの心をもって対応します。

    例えば、客室に対するご意向をお伺いし、部屋のトラブルの解決に向けたサポート、レストランの予約のお手伝いなど、さまざまな要望に応じます。

    フロントオフィスのスタッフは、ゲストとのコミュニケーションを大切にし、快適な滞在をサポートする役割を果たしています。

    Qualifications
    言語能力
    :
    日本語と英語の両方で丁寧なコミュニケーションができること。

    読み書きにも堪能であること。

    コミュニケーション能力
    :
    お客様のご意向を正確に理解し、適切なご説明を行える高いコミュニケーション能力が求められます。

    ホテルでの経験者優遇
    :
    フロント・ゲストサービスの経験がある方を歓迎します。

    * この給与範囲はbeBeeによる推定値である。
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Kyoto