サービス推進統括(部長候補)/ 運営・cs・品質領域】mixiグループ/フレックスタイ(以下略) - Tokyo
4週間前
job summary
私たちネットドリーマーズは競馬メディア「netkeiba」や競輪総合メディアの「netkeirin」、ベースボール・マガジン社と共同運営する野球情報サイト「ベースボールマガジン ONLINE」など、国内最大級の規模を誇るメディアを多数運営しております。
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Responsibilities
- ToC向けインターネットサービスの実務経験（3年以上）
- Servicios de operación, éxito del cliente, organizaciones CS organizaciones cualquiera donde 10名以上 experiencia en administrar la organización
求人説明
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すべての上級職にアクセスして、理想の仕事を手に入れましょう。
似たような仕事
メディアを多数運営しており、CSや運営領域はユーザーと向き合う場所から事業成長の起点へと進化しようとしています。国内最大級のtoCプラットフォーム「netkeiba」を軸に、月間利用者数1,700万人・月間PV15億超を誇る同社サービスのユーザー体験をバックエンド部門から戦略的に強化・革新していただきます。特にCS領域の強化が社内のコア領域となっており、ユーザーの声をいち早く捉えて改善へとつなげ、「顧客満足度を圧倒的に高める仕組み」を創り上げていただきたいです。 · ToC向けインターネットサービスでの実務経験(3年以上) · サービス運営組織、カスタマ ...
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